Wool & OakReviews of woolandoak.com

I have used Wool and Oak bags for a while now. Absolutely top quality product. It’s designed to suit every traveler’s needs and it is high quality. I had a small glitch with a return, however, I have to say they were very responsive and corrected what could have been a negative experience. I am very pleased overall with their professional and close care in customer service and I will definitely buy again.

Customer support and responsiveness are absolutely terrific. Had a question/issue regarding placing order and it was handled within minutes.

The Duffel Suitcase is the perfect balance of form and function for me as a frequent traveller. It carries easy and unpacks perfectly keeping everything organized and compact. Throughout the pre-order journey I was supported and updated on the journey of my bag and never had to question where my bag was or if it was coming. Best customer service and beautifully designed bag.

Bought the Nova a few months back. Used it for a 3-week trip to Europe recently. Was really useful in helping to carry my iPad, kids’ iPads, headphones and cables, plus passports and tickets for the trip too. And then I also had a couple of shirts packed in there too that I wanted to keep wrinkle free. What was really useful was when we flew Ryanair to the UK. The Nova was too big to be a carry-on, so I opened it all up and flat-packed it in my check-in suitcase (I didn't want the baggage handlers to throw it about). Overall, a great bag that I will use all the time for years to come. Recently, I ordered the Wing Backpack, looking forward to that arriving for a few upcoming trips I have.

Super attentive customer service with helpful responses. The quality of all of their products is also top notch, with thoughtful design and utility.

Exceptional customer service !!! Zander was so helpful in ensuring and maintaining your level of service remains at the highest level 💪🏻🤩🤘🏻 Thank you for your spectacular bags we have multiple sets and continue to love it!

I asked about a product that wasn’t yet available in the color i wanted but the team was extremely professional and followed up with me letting me know when it would be. The kind of customer service you always wish for.

Just love the Hobo Tote!!! I love that it doesn’t feel too big, but still fits a 16” laptop! It’s beautifully made and very stylish!!