Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
36 reviews
Wool+ClaySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Home décor by master artisans from around the world. Sustainable, organic, fair trade. Live inspired & remarkably chic.
Wool+Clay (woolandclay.co) has 36 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 35 reviews with 5 stars · Clear filters
Excellent customer service! An item I ordered was out of stock and the company made sure I had what I wanted in time for the holidays. Very pleased!
By Courtney Merrow A.
Response from Wool+Clay· Dec 19, 2023
Thanks Courtney! So glad we could make this happen for you. Hope you enjoys your pieces!
Everything was packed beautifully and arrived in perfect condition!
By Trisha N.
Response from Wool+Clay· Dec 19, 2023
Amazing! Thanks Trisha. It's always concerning when we ship fragile items. So thanks for this note :)
Melissa was kind enough to answer my questions about some pottery I had purchased in Mexico, so naturally, I wanted to buy some more from her shop! The mugs created by Francisco are absolutely beautiful and are a treasured part of our small collection from Oaxaca.
By Shannon
Response from Wool+Clay· Dec 19, 2023
Thanks Shannon! Those mugs are outstanding. So happy you're building the collection :)
Great service and wonderful handmade copitas
By Gary T.
Response from Wool+Clay· Dec 19, 2023
Those are delightful! Hope you've been putting them to good use :)
Love my new purchase! The order arrived promptly and well packaged (which I was glad to see since they were fragile ceramic cups). They look even better in person.
By customer
Response from Wool+Clay· Jul 20, 2023
Kristen, We’re so glad you’re enjoying your purchase! And that it made it there safely. Those are amazing pieces you purchased! :)
Great service, wonderful products - A+++++++++
By Jay in B.
Response from Wool+Clay· Jun 2, 2023
Glad you enjoyed your purchase!! :)
Great communication and beautiful art.
By Devon
Response from Wool+Clay· Feb 14, 2023
Hi Devon, we're so glad your enjoyed your pieces, and that we were able to find items that worked for you. :)
Really nice looking items and hand made! I like the story behing the goods. Nice selection as well. Great customer service.
By Josee
Response from Wool+Clay· Feb 14, 2023
Josee, It warms our hearts that you connected with the makers of your pieces (which are amazing 😍). Glad we could help along the way with your purchase as well and find something that suits you.
