Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
3,179 reviews
WoofzSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Let’s start with the basics – we love dogs. And this love is what forms the foundation of Woofz. It’s what informs every decision we make as a team and as a business. Without love, we’d never be able to build the world’s first dog training app that’s 100% dog-centric.
Woofz (woofz.com) has 3,179 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 659 reviews with 1 star · Clear filters
Brasil! Deve ser em português!
By Oldena
Response from Woofz· Aug 31, 2026
Olá Oldena! Ótima notícia — nós já temos tradução em português disponível! 😊 Por favor, entre em contato conosco pelo e-mail [email protected] para que possamos te ajudar a acessar o conteúdo em português.
ABSOLUTE SCAM! After trying everything I could in the app to see if I was on a subscription, there is no way to know. I've have over $300.00 in charges and the only way I could cancel was by finally emailing the company. 3 charges of $94.85, with no notification via the app or email. This is such an unacceptable business model. Get our info and never let us know that we are being charged, and that amount of money every 12 weeks, I could not be more mad at myself that I didn't catch this sooner. They only want to sh*t on their customers... No more apps for me.
By Jessica C.
Response from Woofz· Aug 30, 2026
Hi Jessica thank you for reaching out. We really want your time with Woofz to be happy and stress-free, so we try to be as transparent as possible about our subscription terms at checkout. Please let us take care of this for you at [email protected], our team will help as quickly as possible.
Malware attached to download and this is not good
By Didi
Response from Woofz· Aug 29, 2026
Hi, thanks for your feedback. We truly want to get everything working smoothly for you. Please let us take care of this at [email protected].
Absolute scammers, cancelled after 2 weeks of trial. Just under £100 taken from my account without authorisation in 2 different transactions, customer services absolutely awful. Please Google search this! Although trust pilot have 4 stars they are very know for this for over 2 years
By Louisa B.
Response from Woofz· Aug 28, 2026
Hello Louisa! We are very sorry about this unpleasant situation; we understand that unexpected charges can be concerning. We would like to clarify that all transactions are processed via secure payment systems and only occur after authorization at the time of purchase. Our team is always ready to check any charges or answer questions regarding your subscription. Please contact our support team at [email protected] so we can review your account and help resolve the issue. We appreciate your feedback and apologize for the inconvenience 💛
For any future Woofz subscribers, please do not purchase their app. I have had nothing but problems since the minute I signed on. I believe that the app is more of a scam than helpful, and does not offer adequate information for most dogs with issues. Signing in has been troublesome and trouble shooting useless. Do not waste your resources buying this app. Worst decision I have ever made and they refuse to refund my initial purchase. I cancelled within 30 minutes of purchase. Buyer beware!
By Jm G.
Response from Woofz· Aug 27, 2026
Hi, thank you for sharing this with us. It matters to us that you feel comfortable and heard, so we’d like to see how we can make things better for you personally. Please send us an email at [email protected] — we'll find a solution together.
Tried to cancel my subscription the day before it renewed. Only way I could do it was to email them. They didn’t respond till next day. And now will not refund my money. Terrible service!!! Would not trust them!
By Andrea F.
Response from Woofz· Aug 27, 2026
Hello Andrea! We’re very sorry to hear that you’re unhappy with your experience and understand how frustrating this situation must have been. We’ve provided a detailed response regarding your case by email. Could you please check your inbox, as well as your Spam/Junk and other folders, to make sure our message hasn’t been filtered there? We hope our explanation helps clarify what happened, and we’re sorry again for any frustration this may have caused.
Don’t use this company. I signed up and very misleading. Ended up company taking 5 amounts from my bank account in one go. When contacting them would not refund my money.
By Christine C.
Response from Woofz· Aug 26, 2026
Hello Christine, We're sorry to hear about your experience. We want to clarify that all charge details were shown at signup and have also been sent to you via email — please check your inbox (and spam/junk folder) for the full breakdown. Feel free to reach out to [email protected] if you have any further questions.
This is a scam. Paid for premium training session and received nothing. Customer service is non existent. I had to challenge the charge thru my CC to stop the subscription charges. Don't trust this co.
By Evanne
Response from Woofz· Aug 25, 2026
Hi Evanne, it looks like you’re having some trouble logging in, and we know how frustrating that can feel. Please let us take care of this for you at [email protected]. Our team will gladly help you.
