Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
3,179 reviews
WoofzSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Let’s start with the basics – we love dogs. And this love is what forms the foundation of Woofz. It’s what informs every decision we make as a team and as a business. Without love, we’d never be able to build the world’s first dog training app that’s 100% dog-centric.
Woofz (woofz.com) has 3,179 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 412 reviews with 4 stars · Clear filters
I like the app and steps and videos good
By Leslie R.
Response from Woofz· Jul 10, 2025
Hello Leslie, We're thrilled to know that you love Woofz! 💕 We'll continue working hard to ensure we deliver the best experience possible.
I gave a negative review after not using the app and finding my account debited two months later. It did take some time to actually “talk” to a representative from Woofz but once she contacted and explained that they had discussed my case and would refund my money. It took about a week but the refund was sent to my bank account and deposited today! If you don’t cancel your account within the first 30 days, as stated in their comments when registering they will charge you for the time you’ve been a member.
By Laura W.
Response from Woofz· Jul 9, 2025
Hello Laura! Thank you for patience and understanding! It might take some time to investigate such cases, but we are definitely committed to help our users and hope it has improved the experience with us!
Was a little to new like I have never trained a dog before.
By Kev
Response from Woofz· Jul 8, 2025
Hello Kev! Thank you so much for your kind review! We're thrilled to hear that you're enjoying your time with Woofz! If you ever have any suggestions or need assistance, feel free to reach out at [email protected]. We're here to make your experience even better. 🐕
Quick customer response and communication through their e-mail customer support where they promptly assessed and corrected a question.
By Cindy W.
Response from Woofz· Jul 8, 2025
Hello Cindy! We apologize for the delay! Our support team has recently contacted you and initiated a refund fro the duplicated subscription you'd created earlier. All the details you can find in our email, please check your inbox and Spam folder. Thank you for your patience!
Super easy to use! Explains the steps well. Very easy step by step instructions
By Dawn N.
Response from Woofz· Jul 5, 2025
Hello Dawn, Thank you for taking the time to rate Woofz! If you have any queries or require support, don't hesitate to contact us directly at [email protected]. Cheers ☀️
App is going well so far. Looking forward to seeing how it works over the next couple months
By My
Response from Woofz· Jul 5, 2025
Hello! We truly appreciate you taking the time to rate Woofz-your feedback helps us make the app even better. If you ever have any questions or need assistance, please don’t hesitate to reach out to us at [email protected]. We’re always here for you! 😊
£74.93 taken from my account for pet care premium something I didn't sign up for Still no response after more than 24hrs Typical online company who take monies and chance that you won't chase to get it back. I only signed up and paid for puppy training nothing else. And I only used it once TRUE TO THEIR WORD WOOFZ HAVE REFUNDED ME. THANK YOU FOR NO HAZZLE REFUND.
By barry D.
Response from Woofz· Jul 3, 2025
Hello Barry, We apologize for the delay with our reply. Please note that all the charges are made in accordance with the subscription plan you have chosen. Our support team has recently contacted you and initiated a refund. Please check your email inbox and Spam folder (sometimes our emails end up there). Thank you for understanding!
I really like the step by step information along with the videos of the person demonstrating the trick or command. It makes it easy to know what to do and what to expect from your dog. Also I was able to add my husband and I can show my daughter what to do and because there needs to be so many times it’s taught and worked on before mastery it isn’t like the dog will only know it with one person
By Elizabeth S.
Response from Woofz· Jul 3, 2025
Hello Elizabeth, Thank you so much for your wonderful feedback! We’re thrilled to hear that the step-by-step instructions and demonstration videos are making training clear and manageable for you. It’s fantastic that you’re able to involve your whole family; adding your husband and sharing with your daughter truly helps create a consistent training environment, which is so important for your dog’s success. You’re absolutely right—repetition with multiple family members helps your dog master commands more effectively. We’re so happy Woofz is making training a fun and collaborative experience for your family! If you ever need more tips or support, we’re here for you. 😊🐾
