WoofzReviews of woofz.com

Response from Woofz· Aug 29, 2025

Hello Robert,  We’re sorry to hear about your experience and understand how frustrating it must have been to feel caught off guard by the subscription. All pricing and renewal terms are shown during sign-up, but we’ll keep working to make this clearer. We’re glad a partial refund was arranged, and we truly appreciate your feedback, it helps us improve both our communication and support.

Response from Woofz· Aug 21, 2025

Hello Lisa, We’re very sorry to hear about your experience and understand how upsetting this must be. Our goal is never to cause frustration. All subscription details, including pricing and renewal terms, are displayed during the sign-up process and outlined in our Terms of Use (https://www.woofz.com/terms-of-use/). That said, we regret if the renewal felt unclear or unexpected in your case. We also want to assure you that our support team responds to every message, it’s never our intention to leave anyone without help. Please reach out again at [email protected] with the subject line "Woofz.Review", and we’ll make sure your case is prioritized. We’ll review your account, confirm the unused access, and work with you to resolve the billing issue as quickly as possible. Your feedback is extremely important to us, and we’ll continue improving both our communication and our support process.

Response from Woofz· Aug 21, 2025

Hello Indah, Please reach out to us at [email protected]  with the subject line "Woofz.Review", and we’ll make sure your case receives priority attention. We value your trust and truly appreciate the opportunity to make this right for you.

Response from Woofz· Aug 21, 2025

Hello there! We’re truly sorry for your experience and completely understand your frustration. Our goal is to be transparent, not to cause confusion or make cancellations difficult. All subscription details (ncluding the auto-renewal process and the requirement to cancel at least 24 hours before the renewal date) are displayed during the purchase process and outlined in our Terms of Use (https://www.woofz.com/terms-of-use/). For payments processed through third parties like PayPal, refunds must be handled via that provider, which is probably why our team directed you there.  If you still need any more clarifications, feel free to reach out to us back again!

Response from Woofz· Aug 14, 2025

Hello there! We’re sorry for the misunderstanding, and we completely understand how this situation may have been unexpected. We genuinely appreciate the opportunity to clarify. Our advertisements highlight key features and promotions, but all subscription details, including pricing and renewal terms, are outlined during the purchase process. We also encourage users to review our Terms of Use (https://www.woofz.com/terms-of-use/) before completing a purchase, as they provide full transparency on billing and subscription policies. In the case of the promotion you mentioned, the banner on our website explains that you’ll be refunded after completing a 30-day challenge. This means the first month will be free if you follow every step of the training program. We also offer optional products during onboarding that you can choose to skip. We’d really like to understand your specific experience in more detail. Please write to us at [email protected] (mailto:[email protected]) with the subject line "Woofz.Review". We can confirm that messages to customer support are not ignored, and we want to ensure yours reaches the right recipient.

Response from Woofz· Aug 14, 2025

Hello there! Thank you for reaching out. We completely understand how this situation may have been unexpected, and I genuinely appreciate the opportunity to clarify. Our advertisements highlight key features and promotions, but all subscription details, including pricing and renewal terms, are outlined during the purchase process. We also encourage users to review our Terms of Use (https://www.woofz.com/terms-of-use/) before completing a purchase, as they provide full transparency on billing and subscription policies. According to this ad, you can see a banner on our website, that you'll be refunded after completing a 30-day challenge. So the first month will be free to you in case you'll follow every step of training program. Please get in touch with us at [email protected], with "Woofz.Review" as the subject of the email, so we can identify you and assist. Looking forward to hearing from you!

Response from Woofz· Aug 12, 2025

Hi Cheryl,  We're sorry you call us a scam as we are a professional business with thousands of happy customers. If there's any trouble with your program or subscription, please get in touch with us at [email protected] with the subject line "Woofz.Review" where we'll be able to assist. Have a great day!

Response from Woofz· Aug 9, 2025

Hello Vaughan!  We apologize for the delay, please check your inbox, the file was sent to you immediately. Thank you for your patience!