WoofzReviews of woofz.com

Great tips but as per previous review no notice prior to automatic renewal and couldnt cancel via the app for some reason.

--- UPDATED Review --- This application didn't meet my specific needs. Please note, if you sign up for a trial offer, please be very aware that you are signing up for an auto-annual renewal at the end of your trail period. You must cancel before the end of your trail period to not be charged. You will not receive any warning that your auto annual renewal is about to be charged. I have updated my original review to reflect that Woofz did credit me the annual subscription after I posted here and i do appreciate their prompt response and resolution.

I’m really looking forward to learning but I’m being asked to give review before I’ve even moved past the introduction. I joined because I rely want this to work and I’m hopeful that it will. I will review again after I have an experience to review upon

UPDATE: I did receive a refund for the $99 (x2). Customer service has been great. Because of the exceptional customer service and the prompt refund, I have changed my initial rating to a 3. Ohhhh, let me start by saying that I was so excited to do this little app with my 2 doodles. Mind you, I saw it on FB, clicked on the advertisement and downloaded the app. NEVER EVER did I see a price for it. I thought it may be full of ads, like most apps are. This wasn’t! It was excruciatingly slow. My dogs know how to sit, stay, down, etc. I never got past that on the app because you can’t just jump through what they know. You have to go step by step. Anyway, I stopped. I happened to look at my bank account one day and saw a charge for &99 for this app! Oh my gosh!!! $99???? What the crap?! My freaking Sam’s membership isn’t $99. First off, I’ve never given my info to them. It tells you to log on to cancel my membership. I didn’t even have a login! It tells you to unsubscribe through the Apple Store! I tried but I didn’t have a subscription! What the heck? Anyway, I contacted Woofz through their contact form and cancelled my membership.(or so I thought). Monday, I was checking my account and saw ANOTHER $99 fee from Woofz! Hold on, wait a minute! Are you freaking kidding? I cancelled already, AND asked for a refund from the first $99 that I never signed up for and never received a refund from that, NOW, I get ANOTHER charge? For freaking what? I cancelled last month, havent opened the app, checked my apple store account and it still shows I’ve never had a subscription to this! I need serious answers!

Good UX and easy to follow. The paid membership options don't make much sense.

Not sure if this is helpful with someone that has an older dog with issues. Half the time I stood there and just stared at my dog hoping they would listen.

I find it very basic. Was hoping to have help with excessive barking but what is suggested does not work for my dogs. Videos would be much better than just some writing of basic stuff to do. It claims to help but has it really hasn’t.

Too simple in the beginning lesson s