WoofzReviews of woofz.com

Response from Woofz· Jul 20, 2026

Hi Patricia, thank you for reaching out. We really want your time with Woofz to be happy and stress-free, so we try to be as transparent as possible about our subscription terms at checkout. Please let us take care of this for you at [email protected], our team our team will help as quickly as possible.

Response from Woofz· Jul 12, 2026

Hi Julie, thank you for reaching out. We really want your time with Woofz to be happy and stress-free, so we try to be as transparent as possible about our subscription terms at checkout. Please let us take care of this for you at [email protected], our team our team will help as quickly as possible.

Response from Woofz· Jul 11, 2026

Hello!  We're truly sorry to hear that your experience left you feeling this way. We understand how upsetting unexpected charges and difficulties accessing your account can be, and we sincerely apologize for the frustration this has caused. Subscription details—including the introductory offer, renewal price, billing frequency, and any optional add-ons selected during checkout—are displayed before the purchase is completed so that customers can review them before confirming the payment. We're also sorry that our communication made you feel pressured. Our intention is always to offer all available options that may help resolve a situation, never to convince anyone to keep a subscription they no longer want. We appreciate you taking the time to share your experience. Feedback like yours helps us identify where we need to improve, and we'll make sure your comments are shared with our team.

Response from Woofz· Jul 11, 2026

Hi Sawako, thank you for reaching out. We're truly sorry to hear that your experience with Woofz was disappointing. We understand how frustrating unexpected charges can be, and we never want our users to feel caught by surprise. That's why all subscription details—including the price, billing period, and automatic renewal terms—are displayed before the purchase is completed, so every customer has the opportunity to review them before confirming the payment. We're sorry we couldn't reach the resolution you were hoping for, but we genuinely appreciate your feedback, as it helps us continue improving both our app and the experience we provide.

Response from Woofz· Jul 11, 2026

Hi Connie, it’s great to get such detailed insights! Feedback from the community is what helps Woofz grow and improve every day. Thanks for sharing this journey with us.

Response from Woofz· Jul 10, 2026

Hello Joni, We’re truly sorry to hear that your experience left you feeling frustrated and disappointed. We understand how upsetting unexpected charges can feel, and we appreciate you sharing your concerns. We want to clarify that subscription terms, including renewal details and pricing, are displayed during the purchase process before confirmation. Any additional features are optional and do not affect access to the core training program. We’re sorry if the process did not feel clear enough, and we take feedback like this seriously as we continue improving the user experience and communication. Our support team is always available to help clarify any account or billing questions.

Response from Woofz· Jul 10, 2026

Hi Carolyn, thank you for reaching out. We really want your time with Woofz to be happy and stress-free, so we try to be as transparent as possible about our subscription terms at checkout. Please let us take care of this for you at [email protected], our team our team will help as quickly as possible.

Response from Woofz· Jul 9, 2026

Hi Stephen, thanks for sharing your thoughts. While we try to show our subscription terms clearly at checkout, it’s important to us that you feel completely comfortable with your experience. Also, your request is currently being processed. We'll get back to you with an update as soon as possible. Thank you very much for your patience and understanding!