WoofzReviews of woofz.com

I cancelled according to instructions listed through app 2 weeks before I was to be auto billed. I was charged the renewal fee and emailed the company saying they saw that I did this the day of the renewal and explained I did this prior to the renewal date and was charged. Basically said I didn’t and was pretty much saying too bad. I’ve seen other reviews relating to the same situation. Not worth the hassle.

I signed up for a $15 trial. I didn't know they would automatically start charging me $38 a month. They did, I was upset. I'm 74 and live on social security, a surprise monthly bill is not in the cards. I will recommend people be careful with this unethical company. I'm trying for a refund, so far no luck.

Do not be taken in by this App It charges 12.99 the. After that a charge of 62.00 pound a month and it’s is so difficult to get the subscription stopped It’s a stupid app that will take all your money and a waste of time

Estou muito insatisfeita, respondi um questionário de vocês e no final tive uma compra indevida em meu cartão de crédito. Já tentei contato com vocês para solicitar o estorno da compra, porém sem sucesso.

Put in for dog lessons from this company, never saw that there was subscriptions every month if l had seen that would never have used them.Can’t seem to load app so can’t even get what l payed £12 for waste of money

Didn’t sign up for a subscription but was put in and charged. Now they keep trying to take different amounts of money out of my account ! Even have a screen shot of it’s defiantly not subscribed. Will be reporting this as theft now as my account is being used without my consent. Would not recommend

Kein Abo abgeschlossen nur einmalig für 4 Wochen Probe für 14€ Nun buchen sie jeden Monat mind 70 € ab und man kann es nur schwer stoppen! Sparkasse will nicht helfen RIESIGE SCHEISE UND BETRUG

ATTENTION READERS: READ ALL THE 1 STARS THEY ARE ALL ABOUT BAD CHARGING PRACTICES AND BAD HANDLING OF YOUR MONEY!!!! THEY ALSO ALL HAVE A VERY SIMILAR "BOILER PLATE" RESPONSE! The product looks nice, but when you have an issue with your subscription, and you will when you want to end it, you will regret choosing WOOFZ!!! Terrible product, wasn't able to use, I ate the intro cost, but then they auto charged me the next month, which I understand is the agreement, but I contacted them one day afterward and their "policy" is absolutely "No Refunds!" - even after I cancelled my subscription and asked for it one day after they charged it to my bank! BAD BAD CUSTOMER SERVICE. Beware, they will NOT BE THERE when you need to be. REPLY TO RESPONSE: You reply was unacceptable, one day after a charge and I cancelled my subscription and you do not refund is not a good answer. Giving me a "free" month of service is no response at all, it does not benefit me in anyway. You need to change your policy to account for people unexpectedly being charged and not being able to recover from it within 1 day!!! I will never recommend your service, you are deceptive and a bad, bad business to deal with, you are not building good customer service - how many customers are you losing because of this one dumb policy: The answer is on average 9 per review like this. REPLY TO UPDATED REPLY: I don't need the charges explained, I think it is very clear to anyone reading this that you refuse to give a refund for even 1 DAY after the charge and a request to CANCEL for a good reason. YOU ARE AN UNREASONABLE COMPANY TO DEAL WITH. Your responses are just proving my point. I already spoke with you, and sent an email to your CEO, NO REFUND, NO MERCY on these ratings. WOOFZ is NOT A GOOD BUSINESS TO DEAL WITH FIND A DIFFERENT TRAINER THAT RESPECTS YOU AS A CUSTOMER - WOOFZ DOES NOT RESPECT THEIR CUSTOMERS!