Woodforest National BankReviews of woodforest.com

These people were supposed to close my account after we filed a dispute and lost all our money causing scammers to get all of our money again! The could care less about their customers!

I had a merchant to steal money from my account. I provided proof of the charges from the merchant. Woodforest only sided with the merchant to keep from crediting me back my hard earned worked money. I use to be a valued member. This bank is TRASH!

Was short changed by $50. I will close my account on Monday and go elsewhere. I have been banking there for many many years, not any more.

I have been with Woodforest bank for 5years, I’ve had 2 unauthorized transactions and the bank would not refund me any of my money back! I had $700 stolen through cash app, they denied the claim saying I had did transactions through cash app before, not to the thief, but because I used it! I closed cash app, no longer use that. Now,I’m battling PlayStation charges, over a hundred and something dollars. My daughters account was hacked, I was watching the transactions and couldn’t turn my card off as I should be able to! Went to the bank, filed a dispute and was denied again. I had to call Sony and have her account unlocked, her online id and passcode was changed by who ever the thief was. I am 51 and work for an insurance company, we try to pay ppl there hard own money back, not deny them! I’m looking to file a complaint outside of the bank. Thinking about contacting the media, just at my age, I like to keep things simple! Oh, I called in after I got this decision and got a manager who told me she wanted to see me get my money back and to dispute it because the same thing happened to her with her kids, we’ll see what happens, if not I’m calling 12 on your side or channel 6 investigators.

This bank is insane!!!! I had checking account w/ them years ago & remember why I got rid of them!! Always a mess!!! I have provided a positive ID w/ my correct address. They back have an address that I have no clue where or why it came from. I have walked into MANY branches and have ask that they correct the address. (I am a traveling Medical Professional) This bank keeps updating my mobile access only and NOT the actual bank account. So, I have bank statements with the correct address that the bank cannot, but I can see on my mobile online banking!! I have a crippled debit card because of this bank's constant incompetence!!!!!

I opened a new account online and never received the debit card. I went to a physical location only to be told the only way to fix it is to pay for another debit card with them. I try to call for an overdraft issue only to have them hang up on me in the middle of the call. They have removed the services that have made them worth opening the account in the first place and every time I need help, I get poor customer service. I was even told by one location when I went to deposit money that the Walmart money center can do deposits for me and sent me that way. They were open and standing out front. Why couldn't you deposit my money into my account with you? Why did I have to go to a 3rd party? Everything that was such a bonus with them when I opened with them years ago are not even offered anymore.

Got kicked out of a bank for nothing. Did nothing. My damn did it all. Along with his damn friends. Yes I did nothing but asked questions. Don't even sign up. Poor excuse if a bank.

This bank discriminates against the elderly. If you're hard of hearing, this bank does not allow someone a "third party" to help you hear and convey so that you can access your account. The elderly, who started this bank off years ago, no longer have any customer support or access without hi tech skills and are uneccesarily falling through the hi tec/red tape cracks. A pittiful bank