Woodforest National BankReviews of woodforest.com

After years and years of having an account here these guys feel cheeky and want to charge me for an NSF fee for 5$ that was NOT RELEASED. That hit due to an automatic charge that is now fixed [2 hours after]. All I ever do is pay fees fees fees. I've probably paid about 20% of my direct deposit amount in fees. Every month.

Worst bank ever!!!!!!!! Please save yourself the headache! Not only is there not way possible to get in contact with them over the phone at all they are also useless in person. They continuously took money from my account to pay for other things that were already for. Never even seen my 300 or my 597 dollar refunded money from my trip which i went in person to talk to them completely useless. I hate this bank with everything i have. Made a dispute months ago never told me anything about it ever since never got my money back either. Worst bank everrrrrrrrrr please save yourself. My sister banks with them and have issues with them all the time.

Zero stars…Woodforest National Bank is the worst bank I have ever used. I am a new customer and within the first week I have had the most painful experience I have ever had with a bank. Had to wait many days to even be able to use my new account. Could not use online services for a while and when it was available it did not work. Spent a long time with online chat and on the phone and still did not get anything fixed. Do not use this bank unless you want to be frustrated beyond belief.

I came in today to DEPOSIT a birthday check from my mother n law which weve done for years. The new girls committed racism, discrimination and harassment against me. I will be seeking a lawyer as I recorded it on my phone how they treated me like a criminal over a check being deposited. First off I have never had a 7 day hold on any check in the history of the bank account until today. I have never been treated like this at any bank for 45 minutes WITH NO DEPOSIT MADE. I am white and the 2 new girls who were black are the ones who did this. before I left they even took it upon themselves to give me the check back and close my account because they didn't like my frustration with 45 minutes fighting to deposit a check from my mothers law in which no deposited check has ever been returned on my account. I felt like racism was being delt to me over being white and then discrimination because they closed an account the first day I ever dealt with them after having no problems for over 16 years. I felt like I was being treated like white trash, and this has only happened in 16 yrs with 2 new black employees. I am now left with no bank account, my stimulus money will get lost now and my tax return will be affected. I plan of suing the crap out of each employee individually and the bank itself for racism against me by their employees and for closing my account. This was plain and simple racism, harassment and discrimination by two black employees against a white middle class woman. Racism goes both ways and Woodforest bank displayed that today and I taped it on my phone. Get ready to rumble the lawsuits and complaints are gonna fly

The last year has been hell with this bank. Transactions disappearing and reappearing that causes overdrafts. Horrible customer service. Horrible branch hours. Horrible mobile app. This is a horrible bank

My recent experience with this bank was enough for me to realize I need to immediately close my account and go somewhere else. We have banked with Woodforest for years and didn’t notice any issues because well, there weren’t any. Not until someone somehow got ahold of our banking info. Someone in Pakistan by the way. We call the bank and the first guy says ok no problem, we’ll refund that money and issue another card. No harm no foul and we move on. Two days later another charge from Pakistan. We call and this time we are told no we cannot get our money back. They will open up a dispute and if they find evidence of fraud then we’ll get our money back. “Evidence of fraud” well let’s see, we are in Texas and this charge was for Dish TV in Pakistan, what more evidence do you need. To add insult to injury, a day later we are charged an international transaction fee. Pathetic bank. So we had $50 stolen from us from someone in Pakistan because the bank couldn’t protect our money, but then they take sides with whoever this fraudster is and refuse to give us our money back and then have the audacity to charge us a international transaction fee for the change they couldn’t prevent. Should be illegal

This bank is terrible.....My brother tried sending me my money through international wire from turkey for sale of my condo(from my late father) was told it could be fraud, even my brother's bank sent them verification what the money was for. They are joke for a bank!!!

I wish I could give no star review. So many lies from Woodforest National Bank, no same day electronic deposit, no next day if electronic deposit made after a certain time, even on Friday, no next day by 7:00 am. This Bank is just one big lier. This is false advertising blatant liying to the public. Oh I almost forget, they say free Notary, well who knows, there's never anyone there that can Notarize anything. This is fast food Banking at it's worst, you never get it your way.