Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
74 reviews
WoodandHeartsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WoodandHearts is a brand dedicated to creating thoughtfully designed play spaces for children — where movement, creativity, and independence become a natural part of everyday life.We go beyond individual products by helping families and designers create complete, functional play environments — from small play corners to fully equipped playrooms. Every element in our collection is designed to work together, making it easy to build a cohesive and visually harmonious space.Our range includes indoor climbing gyms, wall systems, accessories, and soft play elements that can be combined into custom play zones. These spaces are designed not only to engage children but also to complement modern interiors with clean aesthetics and natural materials. We believe that a well-designed play space should do more than entertain. It should encourage movement, build confidence, and support independent play. Our products are created with versatility in mind, allowing children to explore freely while adapting to their growth over time.Each piece is carefully crafted using high-quality natural materials, with attention to durability, safety, and everyday usability. We focus on creating products that feel as good as they look — reliable, timeless, and made to be part of daily family life.WoodandHearts works with families, interior designers, and businesses worldwide to create smart play spaces that feel natural in any home. Whether it’s a single product or a full playroom setup, we aim to provide solutions that are both practical and inspiring.WoodandHearts is more than just play equipment.It’s a way to transform any space into an environment where children can move, grow, and feel truly at home.
WoodandHearts (woodandhearts.com) has 74 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 49 reviews with 5 stars · Clear filters
Looks good, solid, and customer service went above and beyond even when the mistake was mine.
By John M.
Response from WoodandHearts· Oct 9, 2025
Thank you so much! We're glad you're happy with the final result, and it means a lot to us that you noticed our team's effort. We're always here to support you — even when things don’t go exactly as planned.
The product arrived in Hawaii in a timely fashion and in good condition. It was easy to put together and my great grandson absolutely loves it!
By Kelly
Response from WoodandHearts· Oct 9, 2025
We’re so glad everything arrived smoothly and that the setup went well! It’s wonderful to know your little one is already enjoying it — moments like these are exactly why we do what we do. Thank you for choosing us to be part of his playtime!
We searched everywhere and this was the best deal we could find that also had great reviews. Took a little longer than expected, but so worth it. Fairly easy to put together. Kids already love it! We're now looking into a bigger set for the older two, as this was really for baby boy.
By R. E. D.
Response from WoodandHearts· Oct 9, 2025
Thank you so much for your thoughtful review! We're really glad to hear that the set was worth the wait and that your little one is already enjoying it. It's great that assembly went smoothly too! If you're now considering a larger set for your older kids, we’d be more than happy to help you find the perfect fit — just let us know. Thanks again for choosing us!
I’m had a great experience with the customer service team at Wood and Hearts. They went above and beyond, and I would definitely purchase from them again!
By Katie U.
Response from WoodandHearts· Jun 16, 2025
We're so happy to hear that you had such a great experience with our customer service team! Providing attentive and helpful support is something we deeply value, and knowing that we could assist you in a meaningful way means a lot. Your kind words motivate us to keep going above and beyond for our customers. Thank you for your trust—we'd love to welcome you back anytime! 😊
Entrega puntual. Excelente producto
By VALERI N.
Response from WoodandHearts· Jun 16, 2025
We're so glad to hear that your order arrived on time and that you're happy with the quality of the product! We always strive to ensure a smooth experience from purchase to delivery. Thank you for your support—we truly appreciate it! 😊
Great products and timely delivery. Love all the designs and it was perfect for my grandchild’s new room
By Christine W.
Response from WoodandHearts· Mar 11, 2025
Thank you for your kind words! 😊 We're so happy to hear that our products were a great addition to your grandchild’s new room. It’s wonderful to know you love the designs and that everything arrived on time. We truly appreciate your support!
I got the pikler set and the convertible learning tower. My son absolutely loves both.
By M H.
Response from WoodandHearts· Mar 11, 2025
Thank you for sharing your experience! We're delighted to hear that your son enjoys both the Pikler set and the convertible learning tower. It's great to know our products are bringing fun and support to his daily activities. We appreciate your trust and hope they continue to be a favorite in your home!
Highly recommend! Great quality of materials, fast shipping and easy to assemble. Plus I love the designs.
By Jessica L.
Response from WoodandHearts· Mar 11, 2025
Thank you so much for your kind words! We're thrilled to hear that you're satisfied with the quality of materials and that the assembly process was smooth and hassle-free. It’s great to know that the design resonates with you as well! Fast shipping and an enjoyable setup experience are things we always strive for, and we’re happy that we met your expectations. We truly appreciate your recommendation and hope you and your family continue to enjoy your purchase for years to come!
