Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
74 reviews
WoodandHeartsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WoodandHearts is a brand dedicated to creating thoughtfully designed play spaces for children — where movement, creativity, and independence become a natural part of everyday life.We go beyond individual products by helping families and designers create complete, functional play environments — from small play corners to fully equipped playrooms. Every element in our collection is designed to work together, making it easy to build a cohesive and visually harmonious space.Our range includes indoor climbing gyms, wall systems, accessories, and soft play elements that can be combined into custom play zones. These spaces are designed not only to engage children but also to complement modern interiors with clean aesthetics and natural materials. We believe that a well-designed play space should do more than entertain. It should encourage movement, build confidence, and support independent play. Our products are created with versatility in mind, allowing children to explore freely while adapting to their growth over time.Each piece is carefully crafted using high-quality natural materials, with attention to durability, safety, and everyday usability. We focus on creating products that feel as good as they look — reliable, timeless, and made to be part of daily family life.WoodandHearts works with families, interior designers, and businesses worldwide to create smart play spaces that feel natural in any home. Whether it’s a single product or a full playroom setup, we aim to provide solutions that are both practical and inspiring.WoodandHearts is more than just play equipment.It’s a way to transform any space into an environment where children can move, grow, and feel truly at home.
WoodandHearts (woodandhearts.com) has 74 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 49 reviews with 5 stars · Clear filters
The customer servis is amazing and the product is a work of love. We got a wooden kitchen helper stool/table and its made with high quality wood, it’s light but sturdy, looks beautiful and is done so well! We love it, kids use it every day! thank you
By Adela
Response from WoodandHearts· Jul 14, 2026
Thank you so much! We’re thrilled it’s become part of your family’s daily routine.
Bought a baby play gym and later lost a part in a move and had to reach out for a replacement; they were helpful and responsive both times and the product is of excellent, heirloom quality. Highly recommend!!
By Denver M.
Response from WoodandHearts· Jul 14, 2026
Thank you so much! We’re glad we could help and truly appreciate your support.
Really great communication and I received the part I ordered.
By Morgan C.
Response from WoodandHearts· Jul 14, 2026
Thank you! We’re happy we could help and get everything sorted for you.
Updated review 08/14/2026: This company is awesome and they truly stand behind their product! I have never had a company reach out to me first to let me know that there is a warranty to cover any defective part. Our Swedish ladder climbing set it perfect now, and my daughter uses it every single day (not an exaggeration!). We are so happy with our purchase! Original review: I purchased the climbing wall set, and while the Swedish ladder itself is wonderful, the pull up bar came with a sizable nick in the wood. I have to remind my child not to grab near it because I think it’s possible to hurt her hand there since the wood is not smooth.
By Heather Y.
Response from WoodandHearts· Aug 21, 2026
Thank you so much for such a warm update 💛 It truly means a lot to us. We always want our customers to feel supported not only when choosing a product, but also after it arrives. We’re very happy we could make things right and that your daughter can now enjoy her climbing set every day. Thank you for trusting WoodandHearts!
We have ordered twice from WoodandHearts! The website is easy to navigate and delivery is quick. We love the climbing wall and monkey gym for our grandkids. Very sturdy and easy to put together. It's space saving and our grandkids love it! Customer service is fantastic. We had one delivery go to the wrong address and they immediately shipped another piece. We are very satisfied customers!! Great product.
By Robyn B.
Response from WoodandHearts· May 18, 2026
Thank you so much for your support and for choosing us! It means the world to us to hear that your grandkids are enjoying the play equipment and that everything worked out well for your family. We truly appreciate your trust and are always happy to help whenever needed!
Fairly easily install. Needed to buy longer screws because of the older setup of my house. Daughter uses the rock climbing wall to monkey bars like a spider monkey!
By Kevin
Response from WoodandHearts· Apr 20, 2026
Thank you! We’re happy everything worked out for your setup and truly appreciate your flexibility. It’s wonderful to hear how much joy it’s bringing—sounds like lots of active fun.
Great quality. Good communication about tracking.
By Grandma
Response from WoodandHearts· Jan 20, 2026
Thank you for your review. We’re happy to know our products and communication met your expectations.
We purchased the wooden climbing bars for my kids for Christmas and they love it! It is high quality and sturdy! Would highly recommend for super active kids.
By Michael L.
Response from WoodandHearts· Jan 20, 2026
Thank you so much for your kind words. We’re thrilled to hear that your kids love their climbing bars. Knowing that you trust the quality and sturdiness of our products means a lot to us.
