Warning to Automation Procurement…
Warning to Automation Procurement Buyers: Wonderful Group / Wonderful PLC Do not trust Wonderful Group (Wonderful PLC) for brand-new industrial automation components. Quoted vs Delivered: We paid upfront for brand-new PLCs, but received used/refurbished items missing power plugs and essential accessories. The PLC was non-functional and dead on arrival. Customer Service: Representatives Monica and Faith Fan refused to provide after-sales support or replace the faulty equipment after receiving proof. Highly unprofessional supplier. Avoid buying PLCs or automation parts from Wonderful Group if you need reliable new equipment and real customer support.
By Mohammad H.