Great communication and customer service
Great communication and customer service
By Julia Connor M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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851 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Make your own wedding website that includes everything in one place. Beautiful templates, planning tools, photo sharing app, RSVPs, plus wedding invitations and Save the Dates.
Joy (withjoy.com) has 851 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
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Great communication and customer service
By Julia Connor M.
I created the website for my wedding with the app. Very easy and very nice. I just couldn’t delete the “where to stay option” ( it was not applicable in this case) and it’s a little confusing to find dummy names in the rsvp section that cannot be deleted.
By Silvia
Joy is super easy to use. I love how it keeps me organized and upto date with planning. I wish it allowed me to upload my own invitations
By Shonice M.
The joy website is amazing easy to use and the staff are so helpful for any enquiries. Mohd was so helpful
By Sonia A.
First off, Joy is so much better than I was expecting, especially for a free service. What's great is that Joy actually explains why they are free and how they make money, just in case you were nervous about signing up to their platform. But I have nothing but praise for Joy. I used them for making my wedding website. I initially started with Squarespace but wasn't getting what I wanted from it. Joy covers everything, guests lists, rsvps, save the dates, automatic reminders etc. And their pre designed templates are all surprisingly good, although there are certain premium options which do cost. But even then, there are so many good free options available that you don't need to spend anything! Highly recommend using Joy for your wesding website!
By Bryce F.
Withjoy provides a very comprehensive experience in creating a wedding website. It has all the features I would expect from RSVP, FAQ. One strange behavior is seeing when people have drafted the RSVP page, so we might see random or incomplete entrees in the RSVP page. I'd just be interested in seeing the final RSVP from people
By Ben
Love Joy so happy with it as a bride who needed good organized, planning and execution
By Laura R.
very prompt in answering All my questions!
By Sheryl L.