JoyReviews of withjoy.com

The website for Withjoy.com is horrible ! I cannot believe that in this day and time they make it so difficult to do something as simple as placing an order online. It is almost impossible to place the order. After several tries, and reaching out to the company, which there is no way to contact them, I deleted my order. I went to another website and placed my order in 5 minutes. I WOULD NEVER, EVER RECOMMEND THIS WEBSITE TO ANYONE !!!!

I have entered the guest info 3 times and it continues to deny and shove me down a rabbit hole. Extremely frustrating and inefficient.

This website is horrible! Spent an hour trying to figure out how to navigate the website to purchase a simple gift for a baby shower... thought I had purchased the gift, only to find out that I was charged $4.99 by the site for I don't know what (I guess the e-card indicating that I was purchasing the gift and having it sent), yet the gift was never purchased. Redirected me to the store's site to buy the gift, but could not complete the purchase (kept toggling back to the "joy" site). So, I ended up just going to the store, buying the gift and a paper card, and sending the gift myself. Came back to the site to verify the mailing address before I sent the gift, but I can't access the address page... the site just keeps sending me to a page to "verify" the purchase of the gift and to enter the tracking information. Frustrating waste of time! Do NOT use this site!

Made things way harder than they needed to be. Things didn’t work and it was just a headache. Went with another site instead, the paid ones seem to be way higher quality.

No stars should be an option!! This app is horrible. To start with there is no explanation as to how the site works. Next they try to get you to purchase an E card for every purchase which of course is separate. They charge 5.99 for them. If you scroll down there is a small print option to bypass this again, not explained . The site is horrible to navigate. All items are sold separately and you get hit for shipping on everyone. Items can not be put into a cart and purchased together. You also can’t purchase item right away when it is reserved it bounces you all over again not explained how to do it. Customer service is a joke cannot speak to anyone , chat employees are rude and obnoxious. Whatever you do don’t start a chat near lunch time. This site is the worst ever. Do not register here please and if you need to purchase a gift, look at the list and buy elsewhere . The Knot and Zola are awesome

I wish we never used this service. It's very slow and painfully unreliable. I'm now in a situation where I've got to contact guests individually to confirm their RSVP because not all of them have come through even when guests have actually done it. Absolute nightmare.

I ordered a $430 wedding gift from “With Joy” site. Three weeks later, when the bride never received the gift, I notified the site. They said “oops,” the gift never shipped because of a “delay.” WithJoy never notified me nor the bride. I am suspicious that they were planning to pocket the price of the gift hoping no one would notice. In the chaos that accompanies weddings, it is a safe bet that things like this may get overlooked by the bride. At the very least, the site should notify customers of delays. There was no tracking information given when the item was ordered. This is not industry standard. Beware when ordering from this site!

Used it but kinda regret it. Just buggy, slow, clunky, load speed is pretty awful, not much customisation allowed - wouldn't recommend. Not sure why it scored so highly when I was searching to begin with