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The customer service rep was knowledgeable and helped me fast
By Jessica H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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851 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Make your own wedding website that includes everything in one place. Beautiful templates, planning tools, photo sharing app, RSVPs, plus wedding invitations and Save the Dates.
Joy (withjoy.com) has 851 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 425 reviews with 5 stars · Clear filters
The customer service rep was knowledgeable and helped me fast
By Jessica H.
I enjoy having all my event details in one location for my guests. The photos and schedule items are very important for my event to maintain communication with my guests.
By Omar A.
I am so happy I chose Joy to create my wedding website! This was my first time designing a website. I thought it looked difficult but it was so simple and straightforward with Joy! Excellent functionality and so many features all at no cost! The level of customisation was outstanding. Uploading photos was a breeze. They have the best templates. I was very impressed with how well the RSVP function worked and how simple that was to set up. It was so exciting getting the notifications in my email inbox of people RSVP’ing to our wedding and using the website I put lots of effort in to create! Could not recommend Joy enough! It is a fantastic application. The mobile app also works brilliantly.
By Jocelyn H.
The AI bot wasn't helpful but once Lanie responded it was all uphill from there! And she sent a cute kitty gif that I saved lol.
By Sierra B.
I had an issue with my registry and the team at Joy were on top of it. Very polite and professional.
By Samir S.
Very Intuitive navigation Designing & setting up the event & rsvps was a breeze! Plus they have responsive customer support staff The data capture, collation & analysis tools are straightforward to use too
By Kana
Really easy to use and provided us with everything we needed.
By M.Smith
It is a great website - slightly confusing to use, but very helpful for all the different elements of the wedding!
By Emily C.