Isabelle has been very helpful in…
Isabelle has been very helpful in cancelling the extra order and was quick enough to submit the excess for refund. Such a wonderful staff you have!
By Siew Eng K.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
392 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Havie creates ambient lamps that combine warm light, soft sound, and minimalist design to transform any room into a calm and cozy space. Each lamp is made to help you unwind, rest better, and set the perfect mood for your moments of peace.
Havie (withhavie.com) has 392 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 358 reviews with 5 stars · Clear filters
Isabelle has been very helpful in cancelling the extra order and was quick enough to submit the excess for refund. Such a wonderful staff you have!
By Siew Eng K.
Very fast and kind customer service
By Alejandra Dominguez B.
I’m very happy with this cute lamp, very cosy! Isabelle from customer service was incredibly kind and helped me out after I had a bad experience ordering the Havie lamp from a fake webshop. Thank you so much! Esterella
By Esterella B.
Support is really kind and generous
By Gian A.
They answered all my questions and gave me all the information I needed to know about my product being shipped.
By Nathalia M.
When I ordered my lamp, I accidentally left the gift wrap selection checked. Since it was just for myself, I didn’t need the gift wrapping and was worried I was still going to have to pay $9 for it. I reached out via email, and someone in customer service named Isabelle reached out promptly and was able to refund the cost of the gift wrapping. She was so helpful and sweet! I am so impressed and super appreciated of their customer service. Now just awaiting my lamp!
By Emma B.
Extremely helpful and understanding, great to deal with.
By Josiah R.
I love this little lamp! At first I had a problem with the remote but they immediately replaced it and now it works great! The speaker is nice too.
By Emily F.