Customer service is super attentive
Customer service is super attentive. Isabelle responded promptly and helped me sort out my issue in under a day.
By Benjamin M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
392 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Havie creates ambient lamps that combine warm light, soft sound, and minimalist design to transform any room into a calm and cozy space. Each lamp is made to help you unwind, rest better, and set the perfect mood for your moments of peace.
Havie (withhavie.com) has 392 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 358 reviews with 5 stars · Clear filters
Customer service is super attentive. Isabelle responded promptly and helped me sort out my issue in under a day.
By Benjamin M.
I was struggling to get my new Havie light to work properly and Isabelle responded with urgent and thoughtful help, not to mention follow-up to ensure I was in a great place! Thanks for solving the problem with a personal touch.
By Ben
Lamp is so cute. Quick response from customer support!
By Amy G.
Such a cute lamp. I love love love the ambience it makes^^
By elixa
Very kind customer service! Seamless assistance when I needed to make an adjust to my shipping address!
By Nolan E.
Lamp is cute- they were helpful to send a replacement cover- as the first time it came cracked from the shipping.
By Cihannur O.
Isabelle helped me figure out my tracking information for an order. She responded to my query very quickly, and gave me all the information I needed. I look forward to receiving my order. Thank you.
By John B.
I was experiencing order delivery issues and the Havie team was stellar in helping me understand where the package was and when it would arrive. I received my Havie Lamps and am thrilled!
By Korey S.