Great customer service
Great customer service! I’m excited to try these lamps!
By nikki T.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
392 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Havie creates ambient lamps that combine warm light, soft sound, and minimalist design to transform any room into a calm and cozy space. Each lamp is made to help you unwind, rest better, and set the perfect mood for your moments of peace.
Havie (withhavie.com) has 392 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 358 reviews with 5 stars · Clear filters
Great customer service! I’m excited to try these lamps!
By nikki T.
This is one of the best customer service experiences I’ve had from a company lately. Not only are they very responsive but they’re helpful, kind and quick to resolve the issue. Oh and did I mention I LOVE my Havie lamp? Great product and great customer service.⭐️⭐️⭐️⭐️⭐️
By Lauren M.
Isabelle on customer service was a pleasure to work with. My package came slightly damaged from carrier and she helped right away. Looking forward to my replacement lamp. Thanks!
By Ava S.
We absolutely love our Havie lamp. Had a small technical issue that was IMMEDIATELY resolved by Isabelle. Thank you very much for the great customer support. It's refreshing to see human contact and understanding still exist. Thank you.
By Stone
Great customer service team and great product!
By Jennifer L.
I recently celebrated a one year anniversary with my partner and I ordered a Havie lamp to help set the mood for a beautiful home cooked meal. Let's just say we won't be eating out anytime soon ;) Also, the customer service with Isabelle at Havie was out of this world. She helped me to received my lamp in record fast time and was helpful and responsive to any questions I had. Thank you, Isabelle! Thank you, Havie :) JE
By KHO B.
Excellent customer service!
By Alexander G.
Great customer service, I sent the product to my old address on accident and asked them to change it the same day I ordered, that came back the next morning and said it had shipped already but they would gladly send me another one to the correct address!
By Taylor