received a refund with no explanation
received a refund with no explanation
By John R De S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
123 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
wisermerchant An e-commerce health and beauty store offers a convenient and accessible platform for customers to explore and purchase a wide range of health, wellness, and beauty products from the comfort of their homes.
wisermerchant.com (wisermerchant.com) has 123 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 44 reviews with 1 star · Clear filters
received a refund with no explanation
By John R De S.
They shipped the wrong item. Slow response when attempting to exchange. Oddball process to exchange. Won't use them again
By D W.
Absolutely worthless. Your dentemps were as hard as cement. Nothing like selling stuff one can't use. 👎👎👎👎👎
By Sue G.
wrong item was received, never reply my message
By Kuo L.
I still have not received my order.
By JIM M.
I ordered an item from this company on October 22. When I received the item it was not the item that I ordered from their website. I immediately contacted Wisermerchant by email about the issue. They apologized for the error and said that they would send a prepaid shipping label for me to return the wrong item shipped. Today is November 8 and I still haven't received the label so that I'm able to return the item and receive a full refund. I don't recommend buying from this company.
By Ron
They sent the wrong items
By Tina F.
They sent me the wrong items. I can't get anyone to talk to me about returning it. I have called,emailed and still no reply. This been going on for 3 weeks now. Sorry company very unprofessional.
By Bobby B.