Ridiculous policies and misleading customer service
This is a poorly run credit union that arbitrarily pulls hard inquiries on your credit report, which lowers your credit score, when apply to open any sort of account with them, to include savings and checking accounts. To make matters absolutely worse, their phone representatives blatantly lie to you and tell you that they won't be pulling any hard inquiries on your credit report when opening an account. This is ridiculous as there is no remotely justifiable reason for a financial institution to pull hard inquiry credit reports when you are not applying for credit or loans of any kind. The industry standard, called Chex systems, does not impact credit scores and is universally used instead. This company's policies are just preposterous, so join this totally pathetic excuse for a credit union only if you are willing to take multiple hits to your credit score just to set up a lousy simple savings and/or checking account. I can only shudder at what they would require of you if you were to actually request financing.
By W F.