Couldn’t logon.
Couldn’t logon.
By David G.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
536 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nolo's WillMaker is America's #1 estate planning software. Get immediate access to easy-to-use software and create your customized will today. Make a living trust, healthcare directive, power of attorney and so much more. There's never been an easier, more affordable way to protect your family, home and assets.
Quicken Willmaker (willmaker.com) has 536 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 85 reviews with 4 stars · Clear filters
Couldn’t logon.
By David G.
Not being able to save at will is a problem. I am not always able to compete a whole section at one sitting.
By Jan S.
Response from Quicken Willmaker· Apr 18, 2024
Hello Jan, We will have a representative reach out to you to assist. Thank you for sharing your feedback.
In prior years I would just purchase the Disk/CD to make sure my family members had updated legal documents. I had not updated my Will since my wife's passing, so I decided to download the newest version. At first I could not find the file because I was used to seeing the old logo, but once I found it I was able to get started. I would have preferred the logo to be on my desk top.
By Allen K.
Response from Quicken Willmaker· Apr 3, 2024
Hi Allen, Thank you for taking the time to leave a review. We thank you for choosing Nolo to help you with your legal needs. We appreciate your feedback!
The program addressed many issues quite easily. All except 2: 1) There was no method to specify future heirs such as future grandchildren. 2) The loan forgiveness provision only allows for a specific balance amount. It should specify the basis and then forgive the outstanding balance. I am currently uncertain how to proceed without regular will updates for loan balances and future grandchildren. Update: Included in each interview section are expandable notes. I found references to the need for specific names in the will. I will need to update the will for future grandchildren. Also, I removed any reference to loans in the will and added my preference in a letter to the executor. Both resolutions have allowed me to complete the will along with other supporting documents.
By Michael M.
Response from Quicken Willmaker· Apr 18, 2024
Hi Michael, Thank you for taking the time to leave a review and choosing Nolo to help you with your legal needs. We appreciate your feedback!
Accessing a will form acceptable in my state is helpful.
By Art
Response from Quicken Willmaker· Mar 6, 2024
Hello Art, We're so glad to hear that you found Willmaker to be user-friendly. Thanks for the great review!
Pricing was tricky. Full price then email offering 10% off - I was still deciding when 25% off email came. If I had bought right away I would have paid 25% more! Not good honest practices.
By Judy
Website was easy to use and did not have any major bugs. I was able to return to the website many times to make changes. Instructions were clear. I had some difficulty printing the PDF files but this was a printer problem not Quickens.
By Ford M.
Response from Quicken Willmaker· Feb 13, 2024
Thanks for the review, Ford!
Was pretty easy and self explanatory. No real problems.
By Bob M.
Response from Quicken Willmaker· Jan 30, 2024
Thanks for the great review, Bob!