Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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376 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wildflower cases are unique and one-of-a-kind just like you. Accessorize your iPhone with the limited edition cases designed by Devon and Sydney Carlson.
Wildflower Cases (wildflowercases.com) has 376 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 143 reviews with 1 star · Clear filters
They offer HORRIBLE customer service. I have sent two messages to their company about a faulty product and they have yet to reply after 3+ weeks. I will not be supporting this company any longer.
By Julia E.
Response from Wildflower Cases· Sep 16, 2024
Hi Julia! We are so sorry to hear that! Our customer support team has reached out and is awaiting your response! We will have your issue resolved for you ASAP! Thank you!
Do not buy anything from them, horrible customer service, no response to calls emails
By Alex
Response from Wildflower Cases· Aug 20, 2024
Hi Alex, I have looked into this for you and it does look like our customer support team has responded to you within our business response time window, which is 24-48 business hours. If further assistance is needed please reach back out to our support team! Thank you!
I don’t know what else to say only that I am truly disappointed at your decision. You remove my country from your shipping list. I ordered for more than 5 year and even more. Spend a lot of money on your website. This is how you lost your long time customer.
By Sasa K.
Response from Wildflower Cases· Jul 23, 2024
Hi Sasa, we do apologize that we currently are unable to ship to your country. However, we are working diligently with our new international courier to ensure that our wildflower fam located almost anywhere can order from our website! Thank you for your feedback and for being part of the Wildflower fam! <3
Scammers. I ordered a case and when there was an issue with the delivery it got returned to sender. I asked them to send it again and they kept taking weeks to respond and repeatedly asking me the same questions. Eventually they never did resend it. This is exactly why you don’t buy whatever these dimwit influencers with their half a brain promote
By Rachel
Response from Wildflower Cases· Jul 1, 2024
Hi Rachel! We would love to get this issue fixed for you, if you can please email our support team at [email protected], and our team will assist!
Horrible designs and makes you pay a fee to return it. The case looked nothing like the picture and the design was so grainy it looked cheap. I
By Kayla T.
Response from Wildflower Cases· Jun 7, 2024
Hi Kayla! It does look like our support team has reached out to you and have resolved this issue for you! If further assistance is needed please contact our support team and they will be happy to help! Thank you!
The WF emblem of my phone case came off so I reached out to customer service to get the case replaced. They have a policy that you get a new phone case should smth like the WF emblem falling off happen within the first 6 months since receiving it. I was within that time frame but the answer I got from them was "your case exceeds the 6 months, there’s nothing we can do.". After that I send a follow up email with proof that the shipping notification email was send out less than 6 months ago meaning the delivery date was even later and I got ignored. I then send ANOTHER email which also got ignored. To this day I have not received an answer to the several complaints I’ve made. This is scammer behavior on their part. Never again!
By Marie
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By Sara L.
This is my first time purchasing Wildflower cases (healing my inner child). I know I'm all the way across the world, and it might take a while, but I don't mind waiting as long as there is communication. I ordered on Feb 21 and didn't receive any updates. I had to email to get the tracking number and received it through support on Feb 27. However, the tracking information still indicates (as of March 5) that the order has not yet been handed over to DHL. So, I'm unsure if my item hasn't been fulfilled (though it says fulfilled on the website), if it's on the way, or if it's missing. I've been emailing too, but haven't received any response. Please don't fail me. -Order #2470005
By Jean
