Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
448 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wigsdo.com provides high quality of human hair wigs, African American Wigs, lace wigs, mens wigs, wigs for black women, celebrity wigs and so on at the lowest price! Shop now and enjoy great sale!
Wigsdo (wigsdo.com) has 448 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 234 reviews with 1 star · Clear filters
Buyer beware! This company will not honor their refund policy as explained in their website. The wig I received was not as described or pictured. I offered to return it unpacked and unworn. After numerous emails attempting to get me to pay more money for a replacement, they only offered a 10% refund with no return. Pitiful, and I doubt that I will ever see even that refund.
By Karen
Thank goodness for PayPal's refund system. Avoid this company by all costs. As previous reviewers have posted, they advertise real human hair wigs, show a beautiful picture on their website, and then bait and switch with a cheap nylon wig that would only be fit for Anime costuming. Then they say they don't allow returns. PayPal gave them short shrift and refunded my payment very promptly once they saw my photos and the emails from the seller. Wigsdo sent me 5 emails, each getting a little more impatient and trying to intimidate. I see Wigsdo also have bots putting positive reviews here, which is unfortunate. Do not buy from them; dishonest and substandard.
By Lizzy S.
This is a terrible product and company. I ordered because the website said you could return the product for a refund. I have sent over 20 emails requesting a return address with no luck. The best I got was they would give me a 25% refund which has not happened either. PLEASE DO NOT PURCHASE FROM THESE PEOPLE.
By Amy
Terrible service paid $30 extra to get express shipping. 16 days still no date for delivery! Really scared to see the wig they have lied about everything so far. Be patient!😣😤 Received wig feels nice but heavier then most with detail to inside of wig.
By Linda M.
Wig was not what was pictured. Am currently trying to help my mom return it for a refund and they are giving her the run around. DO NOT BUY FROM THEM...SCAM.
By Danielle H.
Bought a human hair wig from wig do they mailed me the wrong wig they were uncoopertive would not let me return this wig or give me there address so I filed a dispute with my credit card company beware buying anything from Wig Do
By Judy F.
BUYER BEWARE!!! THEY ARE BASED OUT OF CALIFORNIA THEY PUT UP FAKE ADVERTISMENTS AND MISLEAD YOU I PAID FOR A FRONT LACE ,MONOFILAMENT CAP AND GOT A BRIGHT ORANGE CLOSED CAP WIG . PLEASE USE YOUR RESOURCES AND PASS INFORMATION ON. THEY WILL SEND YOU COSTUME WIG POOR QUALITY AND THEN ACT LIKE THEY DONT UNDERSTAND. REFUND POLICY IS BUNK TOO, DONT BUY FROM THEM .....
By Misha G.
Do not use this company for anything.Go somewhere else.They are horrible.Customer service sucks,they will not refund your money and the quality of the wig is terrible.Run!
By Cindy B.
