Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,269 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.
Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 7,646 reviews with 5 stars · Clear filters
I had no issues with the order, packaging or receipt of the product.
By Linda M.
Response from Wigs.com – The Wig Experts™· Oct 6, 2026
Linda, We appreciate your feedback and are glad our smooth delivery met your expectations.
I have ordered a couple of hair pieces over the years from wigs dot com because they are one of the very few consistent online wig retailers who a) carry a wide variety b) have competitive pricing c) don’t send me used items. I’ve never had to return any items however I have contacted customer service about product questions and they have always been helpful.
By Kristina F.
Response from Wigs.com – The Wig Experts™· Oct 6, 2026
Kristina, Thank you for being a loyal customer over the years! We are thrilled to hear that you appreciate our product selection, fair prices, and reliable service. It is wonderful to know our support team has always been helpful with your inquiries. We truly value your continued trust in us!
Speedy dispatching and response to questions with fast delivery.
By Jennifer M.
Response from Wigs.com – The Wig Experts™· Oct 6, 2026
Jennifer, We are so glad to hear that you enjoyed our quick dispatch times, helpful customer support, and rapid delivery. Thank you very much for taking the time to share your great feedback with us!
I had a question about color, how the new style I picked would match color of my previous purchases.Chat bot was very helpful. My return was processed smoothly and my new wig arrived with the color I much prefer.
By customer
Response from Wigs.com – The Wig Experts™· Oct 6, 2026
We are so glad to hear that our chat assistant could guide you with your color selection. It is wonderful to know your return went smoothly and that you are loving the shade of your new wig!
Great service, was delivered quickly, great price points, frequent sales.
By Victoria A N.
Response from Wigs.com – The Wig Experts™· Oct 6, 2026
Victoria, We are delighted to hear that you enjoyed our swift shipping, fantastic value, and special offers! Thank you so much for taking the time to share your great feedback with us.
Wig was not a good color on me,returned with no issues!
By S.Graff
Response from Wigs.com – The Wig Experts™· Oct 6, 2026
S.Graff, We appreciate your feedback and are glad our simple return process went smoothly.
I love the selection of brands that you carry and how quickly you receive your order . I’ve used wigs.com for many years and always satisfied with your return policy too . Great company to work with.
By Diane S.
Response from Wigs.com – The Wig Experts™· Oct 6, 2026
Diane, We are thrilled to hear how much you enjoy our extensive brand selection and prompt delivery. Thank you for being a loyal customer over the years and for appreciating our smooth returns process. We truly value your support and look forward to serving you again soon!
Your return policy is excellent. Your website is easy to use. Ordering is a breeze. Shipping is fast. After 8 years I finally figured out what worked for me, and you had it at a great price and color. Thank you.
By Nikki P.
Response from Wigs.com – The Wig Experts™· Oct 6, 2026
Nikki, Thank you so much for taking the time to share your experience with us. We are absolutely thrilled that after searching for eight years, you found the ideal piece in the perfect shade and at a fantastic value. It brings us so much joy to know that our straightforward ordering process, swift delivery, smooth website navigation, and hassle-free return options made your shopping experience so delightful. We truly appreciate your support and look forward to helping you again in the future.
