Merchandise arrived in good condition…
Merchandise arrived in good condition within the delivery window provided by wigs.com.
By NIKKI C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,269 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.
Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 883 reviews with 4 stars · Clear filters
Merchandise arrived in good condition within the delivery window provided by wigs.com.
By NIKKI C.
I love this wig but it fits like a petite and I always order it in average. It's a bit small on me.
By Trudy W.
the topper is fine I like it but this is not the color I was expecting. I had ordered medium brown with copper high lights and I got medium color auburn. its not medium brown and if there are suppose to be copper color highlights I cant see them. So the color is very disappointing.
By Nikki P.
The guy I talked to was great. He called the very next morning after I sent an email. I need to make an exchange & I’m sure it will go smoothly. (Although I can’t get to the post office or UPS until this midwestern deep freeze passes through)! I’m sure I’ll shop Ellen Wille / Wigs.com again in the future...
By Jeannie W.
So far so good. Waiting for word about a hair piece that I returned. I asked for a store credit. It was never worn or netting removed. I hope to get the store credit.
By Connie
Very pleased order from them once ayear. Great quality and price.
By Mj Y.
I wish I could try on a wig before purchasing it. I like the site and the wigs Needs more choices in colors and styles
By Anita
The Ponytail piece I bought was beautiful but it did not look right on me and the color was off so I returned it and I received my money back quickly even though they don’t give you back the shipping charges it was a great experience
By Angelica R.