Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,269 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.
Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 7,646 reviews with 5 stars · Clear filters
Customer service is wonderful. Extremely fast delivery for my beautiful wig!
By Ann N.
Response from Wigs.com – The Wig Experts™· May 5, 2026
Ann Neal, We are delighted to hear about the wonderful customer service and the extremely fast delivery of your beautiful wig! Thanks for your feedback.
The wigs I chose, both by Ellen Wille, Sound and Girl Mono are beautiful, and they both shipped the next day after my order. Both wigs are as described and good quality. I'm very pleased!
By Saavanna S.
Response from Wigs.com – The Wig Experts™· May 1, 2026
Saavanna S, We're happy to hear that you find the Ellen Wille wigs beautiful and of good quality! We're glad the wigs matched their descriptions and that you're pleased with your purchase and our fast shipping.
The wig is as advertised. It looks very nice and I’m happy with it.
By Barbara A B.
Response from Wigs.com – The Wig Experts™· May 1, 2026
Barbara, We're happy to hear that you are pleased with the wig and its appearance. Thank you for sharing your positive experience with us!
Fast delivery, beautifully packaged, easy to put on and adjust, and while I may not look like my normal self (kick rocks, cancer) I look like a normal person with cute hair when I wear it! The color and part look natural and beautiful, too! Whew! It’ll be a while before I have waist length silver hair, but until it grows back, I can feel good about myself in the Austen,
By Mary S.
Response from Wigs.com – The Wig Experts™· May 1, 2026
Mary, We're so happy to hear that you had a wonderful experience! It's fantastic that the packaging and adjustments were easy for you. We're glad you feel confident and beautiful in Austen. Thank you for sharing your kind words!
Been wearing wigs and toppers for many years. I love this company service is amazing . I do recommend everybody to condition their hair pieces and follow instructions. Otherwise I have experienced my wigs will dry out on the ends
By Linda D.
Response from Wigs.com – The Wig Experts™· Apr 30, 2026
Linda, We're happy to hear that you love our service! Thank you for the recommendation to condition hair pieces and follow instructions. We appreciate your feedback and are glad you enjoyed your experience.
So many choices, but if one isn’t right, it is very easy to return and exchange. I’ve been a HAPPY customer for 20 years! The quality of the hair is “ wig shop level” .
By RDH J.
Response from Wigs.com – The Wig Experts™· Apr 30, 2026
Joey, We're happy to hear that you find our return and exchange process easy. Thank you for being a loyal customer for 20 years, and for your kind comments on the hair quality!
Had to return mine, not right gor me. They retired my money fast and efficiently thank you to them.
By customer Paula M.
Response from Wigs.com – The Wig Experts™· Apr 30, 2026
Paula, We appreciate your feedback and are glad our return process worked efficiently for you. We value your time and thank you for sharing your experience.
You are true to your word about returns. I returned a topper that was the wrong color to Headcovers. They sent it back to me saying it had heat damage! I never even tried it on. I went to 2 random wig shops and asked if the topper had wig damage. There was NO damage, the curls were still as they came in the box. I was also told some of the wig companies will fraud and scheme like this. I am so happy I can trust you and trust WigStudio 1. That's it.
By Denise W.
Response from Wigs.com – The Wig Experts™· Apr 30, 2026
Denise, We appreciate you sharing your experience. We're happy to hear that you can trust us. It means a lot to us that you feel secure with our service. Thank you for your feedback.
