Satisfied with wigs
Satisfied with wigs, however, photos always depict longer bangs (which I prefer) than what the wig actually has.
By Mickey
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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Satisfied with wigs, however, photos always depict longer bangs (which I prefer) than what the wig actually has.
By Mickey
The products and pricing are excellent. They are a bit slow filling an order though.
By Rena B.
One of the best sites to view information on wigs. Reliable company with great customer service. Been buying online for years with no problems. New return policy a little difficult to navigate. Need to have the ability to view and track store credits in your online account. Would appreciate a prepaid return label to help with exchange costs
By Marybeth
I love that the wig came so quickly! The only thing that I don’t like is that the blonde wigs tend to be out of stock often
By Angela S.
Absolutely a great company to purchase from. Easy return policy and number one website for viewing wigs, color, and color descriptions. Only suggestion: Improve turn around time for returns and credits.
By edgem61
I paid brokerage fees and then had to pay 20$ to send one of my items back because it was the wrong colour
By Michelle P.
Improvement needs to be MADE ASAP for when looking to pick out the color of a wig, etc. the caption showing now is just HAIR which is tooooooo close to tell actual colors. Especially the blond ones. All hair color choices should be shown on a mannequin head. It is extremely disturbing to look at the hair (which screen shot it too close) to make a responsible choice, then if you send it back your charged a re-stocking fee. I guess if you pick out another one there is no restocking, however, I don't feel it is always the fault of customer. I've expressed this numerous times. I'm getting ready to order again and I'm tossing it around because I can't really tell the color. Yes I'm a blonde. So we'll see what happens if anything gets changed for color selections???????????????
By debbie C.
Have been pleased with customer service. Have ordered two noriko sky wigs and returned because cap was very tight. I ordered average . I order average in other noriko and they fit comfortable. Was,told it was not a defect. I need something comfortable due to headaches. Please help with style and comfort. Thank you.
By debra F.