WigfeverReviews of wigfever.com

Response from Wigfever· Oct 15, 2025

We’re so sorry to hear about your experience. Our wigs are made from 100% human hair and are carefully inspected before shipping, so shedding like this is very uncommon. We always remind our customers to keep the wig moisturized to avoid dryness and breakage. We already reached out to offer a solution and partial refund as a goodwill gesture. We truly value every customer and hope to improve your experience with us.

Response from Wigfever· Oct 9, 2025

We’re truly sorry for the experience — that was never our intention. We completely understand your concern. If the wig is still in its original condition, we’ll be happy to process the return right away. Thank you so much for your understanding and patience 🤍

Response from Wigfever· Sep 8, 2025

We’re very sorry for the delay and the inconvenience this caused. Sometimes the system takes longer to update order confirmation and tracking, but please rest assured your order is being processed. We’ve reached out to you directly to assist

Response from Wigfever· Aug 23, 2025

Hi, Shirquana Hernandez. We sincerely apologize for the delay in responding to you. Because of the time difference, our reply may not have reached you as quickly as expected, but please be assured that we do take every message seriously. We’ve checked your order, and it is being processed. We will share the tracking details with you shortly. We are truly sorry for the inconvenience this caused and appreciate your patience. Please rest assured we are here to assist you until your order is safely in your hands.

Response from Wigfever· Aug 19, 2025

Hello love, 💖 We are truly sorry to hear about your experience — this is absolutely not the kind of impression we want you to have of our products. We take your feedback very seriously. After carefully checking the pictures you sent, we did notice there is glue on the lace and a small notch near it. However, we want to clarify that this is not how our wigs are shipped. Our lace is always cut with professional tools, which cannot create that irregular shape. Please rest assured, all of our wigs are brand new when shipped. Regarding the smell you mentioned, our products are strictly inspected before leaving the factory and should not carry any odor. We’re not sure if there might have been a misunderstanding here, but we do want to resolve this with you. As for the length, if your wig is shorter than the 18 inches you ordered, could you please send us a picture of the measurement? We want to make sure you receive exactly what you paid for. We promise we will not let you suffer any loss. If there is indeed a quality issue, we will take full responsibility and work out a proper solution for you. Again, we sincerely apologize for the frustration caused, and we truly hope we can resolve this matter to your satisfaction. With care,

Response from Wigfever· Aug 18, 2025

We’re sorry for your experience. Our wigs are 100% human hair and inspected before shipping. Please contact us directly with your order details so we can recheck and provide a proper solution.

Response from Wigfever· Aug 14, 2025

We sincerely apologize for the delay and the repeated changes in the dispatch date. This is far from the experience we want to provide. The delay was due to our extended quality inspection process to ensure every item meets our standards before shipping, and we truly regret the inconvenience caused. We are now prioritizing your order to ensure it ships out as soon as possible, and we’ll share the tracking information immediately once it’s dispatched. Thank you for your patience and understanding.

Response from Wigfever· Aug 7, 2025

We're truly sorry to hear that you were disappointed with your order. Please note that all of our wigs are carefully measured multiple times before shipping to ensure the hair is at — or slightly longer than — the stated length. If you feel the length is incorrect, we kindly invite you to send us a photo of the measurement. We take such concerns very seriously and will make sure you're not at a loss. As for the return, we do provide return instructions upon request and are always here to assist. Regarding the bonnet, we want to assure you that all items are packed brand new and hygienically — we do not send used products under any circumstances. We truly value every customer and regret that your experience didn’t reflect our usual standards. We'd still love to help make this right — please feel free to contact us again.