Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35 reviews
WickeySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wickey creates safe, durable, and imaginative outdoor playsets designed to inspire years of adventure.Built from premium, American‑grown Southern Yellow Pine and crafted in the USA, each playset meets the highest safety standards, using solid timber, sturdy stainless steel, and non‑toxic accessories for worry‑free play. Wickey focuses on long‑lasting quality, with pressure‑treated wood and recycled HDPE elements that withstand the elements and grow with families. With more than one million happy customers, Wickey delivers exceptional value, thoughtful engineering, and timeless backyard fun.
Wickey (wickey.com) has 35 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 27 reviews with 5 stars · Clear filters
Easy, quick, and responsive customer service.
By Kortney W.
Response from Wickey· May 7, 2026
Hi Kortney, Thank you for your kind review. We’re happy to hear everything felt easy and efficient, and that our customer service was responsive when you needed support. We appreciate you taking the time to share your experience. - Marcus, The Wickey USA Team
Easy to use website for ordering. Clearly shows changes to help know what you are ordering.
By Alicia H.
Response from Wickey· May 5, 2026
Hi Alicia, Thank you so much for the 5 stars! We’re glad you found our website easy to use and appreciated seeing clear updates as you customized your order. Helping customers understand exactly what they’re ordering is a key part of our goal. - Marcus, The Wickey USA Team
It was so easy to look at different size, color, and pricing options! When we made our choice, it was easy to follow the prompts and check out. Very straightforward from beginning to end.
By Mary
Response from Wickey· May 5, 2026
Hi Mary, Thank you for your wonderful review. We’re delighted to hear that exploring sizes, colors, and pricing options was easy and that the checkout process felt clear and straightforward from start to finish. Creating a smooth and user‑friendly experience is very important to us, and it’s great to know that came through. - Marcus, The Wickey USA Team
What made my experience great was the company's attention to detail and transparency throughout the ordering process. They clearly showed the playset dimensions and included real-life photos of the finished product, which made it easy to visualize how it would look in our yard. That attention to detail gave me confidence in my purchase and made the whole experience stress-free.
By Maurice M.
Response from Wickey· Apr 28, 2026
Hi Maurice, Thank you for this fantastic feedback. We’re glad the site and process helped you visualize the playset and feel confident in your purchase. Making the buying experience clear and stress‑free is very important to us. Marcus, The Wickey USA Team
Really cool designs
By Jose O.
Response from Wickey· Apr 28, 2026
Hi Jose, Thanks for the 5 stars. We’re happy to hear you like our designs and appreciate you taking the time to share your thoughts. Look out for more designs later in the year. Marcus, The Wickey USA Team
The honest opinions to let us know we’re in for an assembly challenge along with clear photos and measurements.
By LD
Response from Wickey· Apr 28, 2026
Hi LD, Thank you for the great review. We’re glad the clear photos, measurements, and honest information helped set the right expectations for assembly. Transparency is something we work hard to provide. Marcus, The Wickey USA Team
Was looking for a swingset that was easy to put together, and had monkey bars for my 6 year old. I found this with a google search and it had everything I was looking for along with a safe and well made product. The checkout process was easy, reviews were positive and this looks great for longevity. Which will great for my little one for years to come.
By Scotty R.
Response from Wickey· Apr 23, 2026
Hi Scotty, Thank you for the 5‑star review! We’re glad you found a swing set that met all your needs—from easy assembly to fun features like the monkey bars. It’s great to hear the checkout was smooth and that you feel confident in the quality and longevity of your purchase. We hope your little one enjoys it for many years to come! - Marcus, The Wickey USA Team
I loved how easy the ordering process was. Everything was laid out perfectly and all the details were so thorough which is so important with such a big purchase. I KNOW my daughters are going to love this.
By Nina P.
Response from Wickey· Apr 23, 2026
Hi Nina, Thank you so much for taking the time to share this wonderful feedback. We’re thrilled to hear that you found the ordering process clear and well laid out—especially for such an important purchase. Knowing that everything felt thorough and easy gives us great confidence that we’re doing things right. We truly hope your daughters absolutely love their new playset once it’s up and running. If you have any questions along the way, we're always happy to help. - Marcus, The Wickey USA Team
