Giovanni
Giovanni, the service rep did an excellent job. Technically she was on top of everything and was able to find the information regarding my purchase. She is a keeper. Jim Maccors
By Consumer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
266 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WhisperKOOL® wine cellar cooling systems are designed exclusively for maintaining the ideal environment for the proper aging of fine wines. All WhisperKOOL® cooling systems are assembled in the USA. With over twenty years of wine cellar cooling experience, we have worked with contractors and customers on nearly every unique and challenging installation possible. Through this experience, we have developed new models with features which allow the units to operate efficiently while addressing installation challenges. At WhisperKOOL®, we are committed to the philosophy of continuous improvement. Our engineering staff works extensively with suppliers and component manufacturers to source the latest technology to enhance the performance and innovation of our existing products as well as development of new products.
WhisperKOOL (whisperkool.com) has 266 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 186 reviews with 5 stars · Clear filters
Giovanni, the service rep did an excellent job. Technically she was on top of everything and was able to find the information regarding my purchase. She is a keeper. Jim Maccors
By Consumer
Giovanni Yadao of the WK Customer Service Team went above and beyond assiting with tracking down a shipment and ensuring the equipment arrived on time for the installation crew!
By customer
She was extremely helpful and very professional. She took her time and provided me contacts for service for my SC4000. I really appreciated her diligence. She even looked up the original contract and also gave me the serial number.
By David M.
Client advocate was very responsive, client focused and most importantly HELPFUL!
By greg L.
Giovanni was exceptional and solved our issue very quickly
By J Todd P.
Giovanni's competence, persistence and patience was incredible.
By J S.
Giovanni was courteous, professional, and very helpful. It was a pleasure working with her. Great employee. Give her a raise!
By Russell M.
Cindy Bent was a pleasure to work with in resolving the troubleshooting issue with my Whisperkool unit. She was extremely knowledgeable and patient with me while we worked through the issue. I’d recommend her to anyone in search of a high level technician.
By Louis Di R.