westward360.comReviews of westward360.com

One of the worst management company I have ever have to deal with. Makes the life in the building seems like a nightmare. Completely incosiderate and dishonest if not tp say lying to get the money out of you. Keep away from this jerks

Located in Roger's Park Chicago, the building I am in is very poorly maintained. The lobby is old and ugly. The hallway is horrendous. The elevator is dated and absolutely the pits. Everything about this building is really aged and not maintained properly. Not a piece of plant to make it pleasant or a decoration. The worst part is no security at all. I have lost over 8 packages. Only one was left outside by Piggy Express from Temu outside the building. That vanished within seconds, before I got on the elevator and went down it was gone. Despite informing them of security issues, they couldn't care less. They've done nothing. I have a pest of a neighbor who lives below me with mental issues who keeps complaining of stomping and sounds that DO NOT emanate from my place except for usual sounds. They called the police a few times, the police shrugged it off since they knew the sounds were in their head. I don't wear heels as a male, I don't have animals, I don't have children, I don't have a wheel chair still this neighbor hears voices. The management despite documenting has never talked to them or moved them to accommodate their mental illness. TAnother awful part is the baseboard heating. It is always immensely hot at 87F. The part that is excellent is if there are non-human pests like roaches, mice, they send service immediately and exterminate them. I really love that part about them.

Westward360 was hired by the Boulder Hills Condominiums H.O.A. here in Boulder City, NV. Over time, Westward360's manager of the H.O.A. proved to be incompetent. He was failing to pay the bills to vendors that the association had relationships for years (e.g. Boulder City Disposal, Black Canyon Roofing, etc.). As a result, Boulder City Disposal would not come and empty the dumpsters until they got paid. Thus, the dumpsters were full and bags of garbage was piling up around the dumpsters (a feeding ground for rodents, coyotes, cockroaches, etc.). Further, the landscaping around the building now looks terrible. The list of problems goes on and on. With all the problems, the board had to fire Westward360 and Hired Sierra Community Management to begin to resolve the aforementioned problem and more. In addition, when Sierra Community Management took over (August 01, 2023) they requested, from Westward360, the "financials" and all funds belonging to the Boulder Hills Condominiums association and Westward360 refused their request (at least that's what Sierra Community Management has stated). Now, the Boulder Hills H.O.A. has apparently been "snubbed" out of thousands of dollars if not tens of thousands of dollars. In my personal opinion, I believe this should be investigated by a higher authority. To concluded, I believe Westward360 should be more careful about who they hire to manage properties. Perhaps people who have a bachelor's degree in business or people (like small business owners) who have experience in business management.