Very happy with the speedy service and…
Very happy with the speedy service and delivery.
By Chris C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 12,615 reviews with 5 stars · Clear filters
Very happy with the speedy service and delivery.
By Chris C.
I literally love this! Perfect gift for my dad! He’s going to love it! The picture of my dog is pretty much perfect!
By Brianne A.
Our frame arrived - print was absolutely perfect but frame was damaged. I took photos and submitted to Customer service - they replied promptly saying a new one is on the way. We also received a mug - love the products so much!
By Rebecca L.
Amazing Job!! Worth every penny!
By Anthony P.
I love this company and their products!! Their support team is extremely responsive and helpful!
By Stacey B.
Incredibly life like images - purchased a gift for someone and now I’ll be getting one for myself.
By Jazmine T.
AMAZING! I placed an order, regretted it the next day, cancelled it AFTER their stated deadline - they refunded me with no problem. I then placed another order for keeps : ) I love these folks : )
By Jennifer T.
Simple process for the portrait
By Francis M.