It came out PERFECT
It came out PERFECT! And came quicker than I expected :)
By Rebecca R.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 12,615 reviews with 5 stars · Clear filters
It came out PERFECT! And came quicker than I expected :)
By Rebecca R.
Easy to use website, great communication during the process and super fast delivery. This was a memorial gift for friends so I loved that it came so quickly and I was able to give them something to remember a very special dog.
By Melanie K.
West & Willow did exactly as the picture of my pet that I uploaded and their website is very user-friendly and makes it easy to find exactly what you need! West & Willow exceeded my expectations in quality and delivery! I absolutely loved how it turned out and it's beautiful!
By Kelli
I have used Wedt and Willow twice. Both times, the portraits perfectly captured our dogs. The portraits arrived quickly. They were beautifully framed and reasonably priced. This is a perfect memorial for my recently deceased pet.
By Amy H.
The initial picture sent to me was not accurate coloring of our pet. I submitted a request to have it corrected. Sierra reached out and made it right. I am very appreciative as this is a gift for my mom.
By Bobby C.
West & Willow has great customer service! I love my picture!
By Maggie G.
Amazing customer service! Efficient, kind staff, personalized And an amazing product, well worth the price!
By Dawn N.
Looks beautiful, just like my dog.
By Jessica W.