Always enjoy the prints for gifts
Always enjoy the prints for gifts
By Alexandra V.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 12,615 reviews with 5 stars · Clear filters
Always enjoy the prints for gifts
By Alexandra V.
Absolutely love my framed picture of my 3 late puppies! I cried when I opened it! The team gave me a personalized experience by reaching out to me through email with questions about my dogs. They took the time to create a cherished finished product with great customer service! I received quickly after ordering!
By Desiree M.
They have great customer service! After I submitted a photo that I thought was great, but turned out poor, they helped make it right. They were so responsive and kept me in the loop through the entire process. This gift turned out amazing! I can't wait to give it to my sister.
By Leah B.
Had this made for my wife for Mother’s Day. She loved it!
By Vincent
You beat every expectation from the product to the delivery!
By Beverly B.
My Brother and sister in law lost their dogs 1 year after the other. West & Willow did a fantastic job on both portraits. They couldn't stop crying. They capture the true characters of both their fur babies. Thank you!!!!
By Alicia C.
Love the product!
By Sami
I love my portrait so so much!!
By Taylor