I will cherish the painting forever!
I will cherish the painting forever!
By Kelsey A.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 12,615 reviews with 5 stars · Clear filters
I will cherish the painting forever!
By Kelsey A.
Love!!! I bought two prints for my siblings who have everything! They are terrific!!! I put the wrong address on one and West & Willow sent it to the correct address - how wonderful!!! These are lovely keepsakes of our pets! I highly recommend!!!
By Rebecca
West and Willow went above and beyond to make sure that I was happy with my order. I originally was not happy with the portrait of my one dog but Grace at West and Willow made sure that they corrected the issue so that I was 100% happy! Grace was fantastic to work with and I appreciated her constant communication. Our family absolutely loves the portraits of our dogs and we will always have these great keepsakes of them! :-)
By Ann S.
Beautiful art and FANTASTIC customer service!! 10/10!
By Hannah
The portraits came out beautifully and arrived on time. The customer service team was super helpful as well!
By MICHELLE
love it! so cute and a great gift
By Nora
Their products are amazing and their customer service is awesome
By Claudia
Great customer service! So easy to place print order.
By Lauren