Great service!
Great service!
By Angie W.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 12,615 reviews with 5 stars · Clear filters
Great service!
By Angie W.
The portrait turned our way better than I could’ve imagined! It’s my new favorite piece of decor!
By Elizabeth W.
Super user friendly, clear directions and easy checkout, great promo offer too!
By Dana A.
Perfect gift!
By WN
Looks just like my sisters dog! She’s going to love it and so do I!!
By Bailey H.
I received the portrait of my dogs, as well as the free mug I was promised. The likeness to my puppies is fantastic! Also, customer service was very responsive when there was a mix-up with whether I was entitled to a free mug. I am happy to endorse West and Willow unreservedly!
By Andrea K.
I requested the leash by my dog’s ear to be edited out and didn’t even think about his collar! Wasn’t sure what to expect but it was perfect!
By Carly R.
The only clear picture I had of my girlfriend’s first cat was off center and cut off, but the artist managed to straighten and complete it and it is perfect.
By Mary