Perfect image of dogs and perfect gift!
Perfect image of dogs and perfect gift!
By Meaghan K.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
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Perfect image of dogs and perfect gift!
By Meaghan K.
I have ordered several portraits from West and Willow and they have been amazing in capturing the dogs’ personalities and nave been delivered in perfect shape. I recently however received one that was damaged in shipping. I had paid to extradite the order because my friend had recently lost her fur baby. West and Willow promptly shipped me another one which arrived on perfect condition! Well done customer sevice!
By Claudia D.
I Love it!!!!
By Dina M.
Easy and quick process
By Paola
Absolutely LOVE the picture I got of my 3 furkids! I have ordered 4 more! 3 as gifts for others and another one for myself
By Mary Beth L.
Easy process, can't wait to see final product
By Kieran N.
I ordered a portrait of my dog about 6 months prior to him sadly passing. With him gone I spent more time looking at his portrait and felt something was off - the amazing team at West & Willow immediately drafted up another version and worked me until the image felt almost identical to his true coloring and quirks. Thank you SO much - amazing customer support.
By PJ
I was gifted a photo of our pup and knew I wanted to use this service! I have a mug and photo, and the photo I had done for my friend is perfect! They are quick to respond as well if you have questions -great quality products!
By Kait B.