3rd time ordering from them
3rd time ordering from them! They always do a fantastic job! Beautiful portraits!
By Kelsey W.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 12,615 reviews with 5 stars · Clear filters
3rd time ordering from them! They always do a fantastic job! Beautiful portraits!
By Kelsey W.
Kind and efficient service. Love my portrait of my lil babe! Thank you!
By Kellie B.
I would recommend them to anyone! They were extremely helpful when I had a question regarding my submitted image. 10/10 ❤️
By Kerri M.
Quick, professional and easy to use website. The picture was perfect and such a fabulous portrayal of or beloved big lab! I will use this company again for sure.
By Sarah
Couldn't be more pleased with how well the portrait turned out. Loved how the captured her emotion in their art. Transaction and shipping went really well - highly recommend.
By Adam L.
I can’t say anything but great things about West and Willow. The website is super easy to follow and expectations for custom portraits are clear. Customer support gets with you as soon as possible and are great to work with. Would never order from any other place!
By Hallee B.
Great quality, delivered in about a week which was faster than in the past! Always love buying West & Willow
By Taylor R.
Absolutely amazing!! We unfortunately lost our Great Dane a week ago. I wanted something to honor is memory, and this was just perfect! It came so fast, we can’t thank you enough.
By Ashley D.