10/10 recommend
I am sooo happy with my order!!!!
By Rachael E.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 12,615 reviews with 5 stars · Clear filters
I am sooo happy with my order!!!!
By Rachael E.
They did excellent. I love that it’s framed, the painting is beautiful. I made a request to leave my dogs neck out of the painting and it turned out exactly how I wanted it. Thank you so much guys! I’m sending all my dog parents your way :)
By Maria
I don’t have the proper words to describe how much you captured my babies faces. Priceless really. One of my babies crossed the Rainbow Bridge. His happy face, smiling in my portrait, reflexes how happy I know he is up there running pain free and with endless boneys. Thank you beyond words.
By Melissa
I LOVE THE PORTRAIT SO MUCH OF MY BLACK LAB NAMED, FORD. THE PORTRAIT IS HANGING RIGHT ON MY WALL WHEN YOU WALK THROUGH THE DOOR AND I SMILE EVERY TIME I SEE IT.
By Alison and F.
This company is awesome, they helped me when my package was lost. They are professional and respond to my emails right away. I appreciate their customer service and will shop in the future with them.
By Cotie S.
The picture came out AMAZING!! Can’t say enough good things!!!
By Megan G.
I LOVE how the pictures came out! Customer service was very helpful and responded to questions quickly!
By Melanie D.
This will be my 4th picture I am ordering, I am always satisfied with my orders. These frames make the best gift!
By Nicole