Excellent quality
Excellent quality
By Ryan O.
Response from West & Willow· Oct 18, 2025
Thank you so much, Ryan! We’re so happy to hear you’re pleased with the quality ❤️
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 12,615 reviews with 5 stars · Clear filters
Excellent quality
By Ryan O.
Response from West & Willow· Oct 18, 2025
Thank you so much, Ryan! We’re so happy to hear you’re pleased with the quality ❤️
Amazing!!!
By customer
Response from West & Willow· Oct 18, 2025
Thank you!
Super easy. Ships quickly. Looks AMAZING!
By Melinda
Response from West & Willow· Oct 15, 2025
Hello Melinda, Thank you! 😊 We’re so glad you loved the artwork and had such a smooth experience!
The portrait of Terence is perfect! I got my sister the largest portrait available of her dear one for a housewarming and she was was over the moon about it. I opted for express and delivery was speedy.
By Diane
Response from West & Willow· Oct 15, 2025
Hello Diane, Thank you so much! 💕 We’re thrilled to hear your sister loved her portrait of Terence and that it arrived so quickly. What a thoughtful gift!
Our sweet girl left earth and this was to remember her. It is absolutely beautiful and really is realistic!
By Aliyah P.
Response from West & Willow· Oct 14, 2025
Hello Aliyah, Thank you for sharing this with us. 💛 We’re deeply sorry for your loss, but so glad the artwork could honor your sweet girl in a special and meaningful way.
Quick turnaround, came 2 days early. Very pleased with finished product. Good work
By Ray W.
Response from West & Willow· Oct 14, 2025
Hello Ray, Thank you! 😊 We’re so glad you loved the artwork and speedy delivery. Appreciate your kind words!
Love my picture! Arrived fast and in great condition. Excellent customer service!
By Jennifer P.
Response from West & Willow· Oct 14, 2025
Hello Jennifer, Thank you so much! 💕 We're thrilled you loved your picture and had a great experience with our team!
What a great company. From the customer support to the designers to the careful delivery, our friends were so pleased with their memorial art. Thank you for the follow ups and special care in making this experience excellent from start to finish.
By customer
Response from West & Willow· Oct 13, 2025
Hello, Thank you for the wonderful feedback! 💕 We're so glad your friends loved their memorial art. It was our pleasure to make the experience special from start to finish.