Order process was super easy
Order process was super easy. The final portrait was awesome and looks just like my baby. We love it!
By Tina
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
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Order process was super easy. The final portrait was awesome and looks just like my baby. We love it!
By Tina
Love my sweet picture of my angel fur babies!!
By Lyndsay C.
I appreciated the ease of uploading photos. Frame options are nice and offer variety. The finished product was perfect.
By Karen S.
Beautifully done
By Jason C.
Your company did awesome! Customer service was AMAZING in answering my questions, applying my discount code and changing the shipping address. Not to mention we love the picture :)
By Jason W.
Cutest thing ever! It came out perfect! Thank you
By Heather J.
I’ve ordered multiple portraits for myself and friends and family. I have a great experience every time! Its fast and easy and the portraits are great. Also, the customer service is fast and courteous and willing to help. Always a pleasant shopping experience.
By Lyndsay T.
Such a great job at making a beautiful portrait of my friends dog who passed away. She loves it. I will be ordering one for myself of my dog & some other friends as well.
By Kristen J.