The picture was absolutely perfect and…
The picture was absolutely perfect and looked just like my Lucy! Perfect Gift !!
By Kassandra Zess P.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
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The picture was absolutely perfect and looked just like my Lucy! Perfect Gift !!
By Kassandra Zess P.
Thank you . Our first painting was a little off with the color, and you were able to correct it with a new painting. This was a gift to a friend who recently lost their pup, and they were so touched. Thank you again.
By Sonya C.
The portrait was stunning and it came quickly!
By Brooke S.
Perfect way to honor our pets, and keep their memories alive. Nice quality and fun depiction of the photos submitted. I also appreciated that they were able to work with a 30 year old photo and create a beautiful image!
By Susan G.
Pictures is great. Looks exactly like Frankie.
By Linda O.
Just received my photo and absolutely love it. And my family members will be ordering ones of their animals now. And didn’t take as long to arrive then I thought it would.
By Brianne A.
Blown away by the picture
By Nick W.
I really like my picture and digital file.
By Tiana “Halo” C.