Ordering was very easy and the finished…
Ordering was very easy and the finished product was shipped very quickly. Quality was excellent.
By Thomas H.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 12,615 reviews with 5 stars · Clear filters
Ordering was very easy and the finished product was shipped very quickly. Quality was excellent.
By Thomas H.
Easy to use, team uber responsive
By Carol M.
They did an amazing job creating art of my dog. Now I can bring my pup with me when I’m missing her.
By Kilie S.
We are very pleased with the quality of the artwork we ordered.
By Book Lover In V.
It came better than I thought. High quality and perfect. I love when you purchase something and it ends up surprising you I how great it is. HIGHLY RECOMMEND
By Ricky M.
Amazing customer service! I received my order quickly, but unfortunately the name on the photo was incorrect. I emailed customer service and sent a picture, they got back to me right away and started working on fixing the issue. I received the new photo also very quickly and it was correct and beautiful. It was all a very easy process and the product is great quality.
By Customer
Excellent customer service that addressed an issue with the print immediately! Couldn’t be happier with the product!
By Dog D.
I absolutely love my dog portraits! They are so well done and cute! The frames are good quality as well.
By Kaitlin