Sean helped me understand how my…
Sean helped me understand how my deposits worked and the complete system.Very polite and addressed all my concerns.They are the best Sincerely Bunny Worcester We pay support is great
By Bjw
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
787 reviews
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WePay is more than just a payments API. We deliver Fraud Protection, a great User Experience, and world class Support.
WePay (wepay.com) has 787 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 462 reviews with 5 stars · Clear filters
Sean helped me understand how my deposits worked and the complete system.Very polite and addressed all my concerns.They are the best Sincerely Bunny Worcester We pay support is great
By Bjw
Sean was very quick and helpful in answering my question
By Dana S.
Our Girl Scout troop used WePay to process payments for a fundraising dance we were hosting. After having to cancel the dance, due to COVID-19, we were left with the challenge of Refunding many ticket purchases. Sadly, I anticipated my request would be met with either challenge, penalties or confusing instructions. MUCH to my relief, Chad was AMAZING to work with. He was speedy with his replies & very clear with his instructions. And our guests GREATLY appreciate how quickly they saw their requests were being processed. This is our 2nd year using them for this event, but the first time we needed support. We will DEFINITELY continue to use WePay to process tickets for our future events!!! THANK YOU for the GREAT Customer Service!!
By GSWO 4.
Chad was attentive and quick to solve my request. Great service!
By CRPF
Sean handled my problem promptly and got it resolved. Very happy with the service.
By Adam C.
I was very happy with my experience on WePay support. Sean was quick to respond and answered all my questions.
By Jacob
Jeffrey with WePay support was incredibly helpful and responsive to keep cash flow moving during these difficult times.
By Todd R.
Sean was the customer service representative who answered by on-line request. He was very responsive, kept me updated along the way, took care of the matter immediately - and was just great!
By Regina P.