I emailed my problem and they came back…
I emailed my problem and they came back very quickly with the answer excellent service especially from Chad - if I have another query I will not hesitate to contact the Company again.
By Val L.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
787 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WePay is more than just a payments API. We deliver Fraud Protection, a great User Experience, and world class Support.
WePay (wepay.com) has 787 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
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I emailed my problem and they came back very quickly with the answer excellent service especially from Chad - if I have another query I will not hesitate to contact the Company again.
By Val L.
I was suprised by how quickly and helpfully I was answered. I couldn't identify a charge to "WPY*", and the charge lookup tool (a great idea) didn't work for me. Chad responded to my e-mail within a few hours, with detail which allowed me to identify the charge. Excellent customer service.
By Steve L.
Chad answered and explained my question in a timely manner. He was great!
By Robin
Chad was super helpful with my concerns. I couldn't be happier with how quick he was to help me. Looking forward to doing more business with wepay.com
By Perry L.
Super easy to sign up and take payments. Other companies can take weeks to get this done.
By Michelle B.
Great responsive customer support. Chad got back to me right away and resolved my question quickly and easily. One of the most seamless customer support experiences I've had.
By Jessica B.
I needed to change our company's name so I emailed support to ask about the process with WePay. Chad got back to me so quickly and told me he already completed the change and I didn't have to do anything! It's been a real pain in the rump with many other companies. He was fast, efficient and friendly. Awesome service!
By Michelle S.
Sean was fantastic in helping me resolve a problem I thought I had. Excellent and quick service. All by email. It was instant corresponding. Thank you!!
By Haydee M D.