Alan in Customer Support
Alan in Customer Support was knowledgeable, patient and personable. He helped me through my 2 issues clearly and quickly.
By TY
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
730 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In Business Since 1971, Weiss Ratings empowers millions of investors with ratings, research and newsletters that provide the highest accuracy, the best safety and the most profitable investment guidance.Each day of the year, we issue over 52,000 newly updated ratings, including investment ratings on nearly all U.S.-listed stocks, mutual funds and ETFs; safety ratings on nearly all U.S. banks, credit unions and insurance companies; plus cryptocurrency ratings on most actively traded digital assets.Based on this vast array of ratings and research, our newsletters guide subscribers to investments and strategies with the goal of preserving and growing their wealth with confidence.
weissratings.com (weissratings.com) has 730 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 562 reviews with 5 stars · Clear filters
Alan in Customer Support was knowledgeable, patient and personable. He helped me through my 2 issues clearly and quickly.
By TY
Kevin was very helpful and even called me back.
By Kathleen C Splittstoesser/ James E S.
He was able to answer all of my questions quickly. He didn't guess or say "I think...". Also, he was very polite and professional.
By Molarmechanic
Customer service was great. Resolved the issue immediately. I simply just called my subscription because I don't use the service.
By AP
Supporter Kevin provided a cordial welcome and a swift resolution to an administrative error on our part. Excellent support!
By David H.
I had a problem, that Kevin C., resolved for me. He was very knowledgeable, and took care of my problem, in a very professional and courteous way.
By Gregory F.
Ida knew the answers and explained concisely and clearly.
By Bridger B.
Ida, was very helpful and explain all of my plans and give me good recommendations.
By GILBERT