Cutomer service
Weiss Customer Service was great at solving a problem when my subscription to Crypto Portfolio initially failed to go through my credit card. Two hours after reporting the issue it was resolved.
By Roger S.
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
730 reviews
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In Business Since 1971, Weiss Ratings empowers millions of investors with ratings, research and newsletters that provide the highest accuracy, the best safety and the most profitable investment guidance.Each day of the year, we issue over 52,000 newly updated ratings, including investment ratings on nearly all U.S.-listed stocks, mutual funds and ETFs; safety ratings on nearly all U.S. banks, credit unions and insurance companies; plus cryptocurrency ratings on most actively traded digital assets.Based on this vast array of ratings and research, our newsletters guide subscribers to investments and strategies with the goal of preserving and growing their wealth with confidence.
weissratings.com (weissratings.com) has 730 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 562 reviews with 5 stars · Clear filters
Weiss Customer Service was great at solving a problem when my subscription to Crypto Portfolio initially failed to go through my credit card. Two hours after reporting the issue it was resolved.
By Roger S.
The person on the phone was polite, helpful and courteous, She asnwered my questions promptly and did a good job.
By Larry
Great training and innovative products. Good job!
By Charles B.
Janine and Ida have been very helpful the past few days: Janine with my trip to the upcoming Investment Summit and Ida with changing my credit card info to bring me current with an upcoming charge. They are efficient and thorough, and obviously desirous of being helpful.
By Chuck
Fantastic service
By Clip D.
Very helpful & knowledgeable customer service
By Tia T.
First of all the people from Weiss ratings were any time very polite and client oriented in order to make them happy.
By florin B.
My call was answered in short time, the assistant extreemly helpfull and knowledable She made a special efford to help and guide me into prolonging my membership to lifetime Myrna was her name and she is a very good employee representing your business
By Carola K.