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Reliable, quick and convenient!
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
417 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WebTradeIn.com was founded to provide a new, safe, and straightforward method of selling and recycling electronics.
Web Trade-In LLC (webtradein.com) has 417 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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Reliable, quick and convenient!
By customer
Explained my issue and agreed on a fairer price.
By James
We recently sold our corporate IPads to webtradein.com, and the whole process exceeded our expectation. After doing research and comparing multiple trade-in programs, webtradein.com offered the highest value for my device. The entire process was fast, simple, and incredibly efficient. We provided clear instruction and prepaid shipping label.
By Ed J.
These guys paid far more than one of their largest competitors offered and paid fast within the very next day via Zelle. Highly recommended. They also buy broken phones.
By Mike J.
Response from Web Trade-In LLC· Sep 24, 2025
Hi Mike, Thank you so much for your kind words and recommendation! We’re glad we could offer you a better price and quick payment through Zelle. We also appreciate you mentioning that we buy broken phones — it helps other customers know we can assist in many situations. We look forward to helping you again in the future!
This was my first time with web trade in and it was a success. My only critiques is that they need to respond to email in a more timely manner and I would like to see them extending the quote for more than 14 days so customers can have more time to send them their old device
By Monica P.
Was skeptical in first, it turned of to be an awesome experience, they never delayed to reply to me and updated me every step of the way. They just earned a lifetime customer because of their amazing customer service.
By Miles N.
Fair price. Easy shipping. Quick turnaround.
By customer
Very easy … very fast payout! Will use them again
By customer