WealthfrontReviews of wealthfront.com

My Wealthfront debit card was frauded and over $1,000 was stolen through unauthorized Uber ride charges. Multiple transactions went through with zero effective fraud protection or alerts draining my funds. Unacceptable. Taken a while to receive my funds back which should've never happened. STAY AWAY!

Wealthfront will scam and con you every chance they get..was promised a $50 bonus after months never received it..customer rep.Peter was very rude when I called and even had the audacity to hang up on me they literally stole my money STAY AWAY

The website stopped working on Google Chrome (I always use the lastest version of the browser), and the people who are supposedly customer service agents treated me like it was just fine that they were holding about $200,000 of my money and didn't plan to fix the problem with the browser I prefer to use. So, I reported the incident to the SEC, FINRA, and the FTC; and the customer service agents' solution was to tell me I had to move all my money out of Wealthfront. The company is trying to float an IPO, but it really seems to be run very, very, very badly now. When I first started with Wealthfront, they worked hard to get and hold onto my business, but ever since UBS backed out of acquiring the company, everything about the company has gone to pretty horrible. I don't think the SEC should allow the people who now run Wealthfront to go public, because I don't think they understand how to run a brokerage house.

Stay away from them. This year I had $7K in losses because of them. They lured me into a wealthfront parity fund that helps better with tax loss harvesting and such. This fund kept losing money year after year. Even when market was returning 10-15% returns in 2023 and 2024, this fund was negative. They realized it and closed the fund off. Leaving investors with a realized loss that we can do nothing about. Very poor performance. I wish I just left the money in S&P 500 vs giving money to them.

One day when I was on my way to work, I just checked my account saw from my cash account 1000$ being taken (in couple of hours in 5-6 transactions) from the otherside of the town. I was on the way to NJ and money seemed like being withdrawn from a Duane Reade uptown in Manhattan and upstate NY. I called them and cancelled my card and I expected a refund of this amount since the money stolen was not the result of a lost debit card, it was because of their flaw in their security system. to cut the story short after hours and hours of phone calls, emails, mails, back and forth for months they didn't take the responsibility of their wrongdoing. so to get that high yield cash account: after years of using it life time gain : around 350$. Money lost 1000$. Plus whenever you use their debit card to withdraw money( they don't have atms) the atms that their map shows me were random empty lots which I had to use another bank's atm with crazy amount of fee. So you can make the calculcations. Couple of hundred of dollars gained but thousands are lost. DON'T USE THIS BANK!

Within one week of opening my account and depositing money I have been locked out of my account with no explanation. Reset password does not work, and customer support does not reply. I have filed reports with the FDIC, CFPB, OCC, and BBB against Wealthfront and its underlying Green Dot bank. Your money is not safe. AVOID!

Awful customer support. They will lock your account without notice and cannot help you over the phone. You just sit and wait not knowing when you'll have access to your account again. This is likely due to their relationship with Green Dot, which is awful

I encountered a funding problem and attempted to log in to address it, but I discovered that my account access was restricted. Despite reaching out to the support team via email on their website, I have not received any response since June 13th. This is unacceptable. Communication has been lacking for five days now, and the service has fallen short of expectations.